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Customer Service Rep Resume
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| Desired Industry: Customer Service/Technical Support |
SpiderID: 19744 |
| Desired Job Location: Suwanee, Georgia |
Date Posted: 3/8/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: 3/10/08 |
| Desired Wage: 33-35K |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: No |
| Highest Degree Attained: Other |
Willing to Relocate: No |
Objective:
OBJECTIVE: To secure a Customer Service Representative career with growth potential
Experience:
WORK EXPERIENCE:
Carapace, LLC 2000 to 2007
Norcross, GA
Customer Service Liaison
Corporate Customer Service backup for inbound and outbound customer service calls; Researched / follow-up missing invoices, track freight line Bill of Lading; Research missing FedEx orders; Completed daily billing process in AS/400 for southern region customers; Ship confirm invoices daily; resend opt invoices not received to customers; resolved promotion pricing issues; Processed month-end billing; Inform customers on back order releases; Received and distributed mail; answer multi phone lines; multi task daily
ITC Deltacom 1999-2000
Norcross, GA
Branch Operation Coordinator
Produced daily note screen reports from AS/400; Created and built monthly variance report; Searched order status/Pull and print order correction for Sops database; Configured estimated; Revenue for monthly billing; Entered supplies orders to A to Z and DSI database; Pulled Bellsouth Lens CSR; Researched NPA/ NXX information in spidey; Built and produced lost; Prospect report for regional; Entered ANI orders
Valmet Automation/ Metso Inc. 1998-1999
Norcross, GA
Accounting Clerk
Apply daily cash application and incoming wires for receivable accountant; Account payable check reconciliation; Recorded and processed employees travel expense reports; reconciled employee travel to G/L code; Post engineer job activity to job assignment; Released and hold expense payments and advances; Extensive filing; Entered employee time / labor posting; Prepared A/P runs
Kroger, 1990-1998
Duluth, GA
Front-End Supervisor
Verified safe cash totals from previous shift; pulled sales, credit card and departmental sales reports; Counted 15 cash tills daily; Verified cash drops with Unit manager; Balanced debits, credit cards, totals against computer totals; Corrected Checks, Credit Card ,Food Stamps for each registers; Encode checks for bank deposit; declared daily totals with computer totals to balance accounting room; Western Union Clerk, Administer Notary Public Service; handled multiple phone lines switchboard
Human Resource Assistant
Complied and entered departmental schedules and sales statistic; Transmitted sales; payroll and budget to corporate; Organized and distributed payroll by department documents and distributed payroll Consolidated payroll checks; Updated and performed sales budget
Education:
Asher School of Business, Norcross, GA Certificate, Computer Tech, Major: 1998
Dekalb College, Atlanta, GA North Campus undergraduate 1991-1992
Savannah Tech, Savannah, GA Diploma Marketing & Management,
Major: 1987-1989
Skills:
SOFTWARE SKILLS: Microsoft Word, Excel, PowerPoint, Access, Outlook, AS/400, Impact encore 3.2 version, SOP, SAP, A to Z Window 32 version 2.0
Additional Information:
President’s List and Perfect Attendance Award, Community Service Award, Krogering for Kids
Candidate Contact Information:
TheJobSpider.com has chosen not to make contact information available on this page.
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