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| Desired Industry: Dispatcher |
SpiderID: 19651 |
| Desired Job Location: New York, New York |
Date Posted: 3/5/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: 3/5/08 |
| Desired Wage: 40,000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, More Than 75% |
| Highest Degree Attained: Other |
Willing to Relocate: No Preference |
Objective: To obtain a position as a dispatcher to where my skills and experience can be utilized.
Experience: Kidcarny 2007 - Present Asst. Dispatch Mgr. New York, NY Managed daily operations of 4 drivers and Gps tracking. Maintained records of daily trips on Excel also payroll. Multi-tasked between dispatching, file maintenance, call routing and handling customers. Managed clients' schedules for school pick-ups. Worked closely with Manager. Electronics Systems Plus 2006 - 2007 Electronics Service Dispatcher Valhalla, NY Dispatched customer service workers to install, repair, and service copiers, faxes and computers. Reviewed work orders from customers and complaints from customers. Recorded type and scope of service to be performed. Determined and scheduled orders according to priority. Managed 10 service technicians and achieved significant improvements in their productivity. Worked closely with Parts Dept. to verify availability of parts and equipment to ensure scheduled work performance. Informed workers of type and location of work to be performed and dispatched workers to job. Kept records of installation, removal of equipment and repairs. Resolved conflicts with equipment over phone for customers. Received check in calls from service workers by phone, Nextel service and in person. Academy Fire 2005 - 2006 Fire Alarm Service Dispatcher Maspeth, NY Prioritized workload, tracked emergencies. Worked under the supervision of the Service Manager, responsible for coordinating and dispatching fire protection related service requests and priority calls. Coordinated service with contractors, assigned and hired contractors and sub-contractors. Negotiated pricing with contractors and subs. Ensure service requests are completed within designated timeline. Provided follow-up to corporate customers. File management of orders, invoicing and accounting also. Essex Temps 2001 - 2005 Administrative Assistant/Dispatcher New York, NY Responsible for general office work including filing, order management, inventory control. Answering phones and call routing. Data entry and invoice reconciliation. Dispatcher, DKNY Managed messenger operations for 500 employee offices including supervising five(5) messengers and two (2) truck drivers. Responsibilites included data entry, file maintenance and receiving. Prioritized calls and communicated with customers in event of problems of delivery or pick-up.
Education: Queensborough Community College June 1989 High School GED Kew Gardens, NY TCI Associates HVAC Manhattan, NY
Affiliations: Member of Community Voices Heard
Skills: Proficient in Microsoft Word, Excel, Outlook, Powerpoint, Quickbooks, Aleph, Oracle, AS400, Datatrac and GPS Trackers.
Additional Information: I can dispatch almost anyone. I am a fast learner on any kind of software. I can also work alone with no problem.
Candidate Contact Information:
| Name: Aleah Roberts |
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| Street: - |
Phone: 347-218-0402 |
| City: Brooklyn |
Fax: - |
| State: New York |
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| Zip: - |
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