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Human resource Assistant or Recruiter Resume
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| Desired Industry: Human Resources |
SpiderID: 19565 |
| Desired Job Location: Peoria, Illinois |
Date Posted: 3/2/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: 3/1/08 |
| Desired Wage: 44,000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Masters |
Willing to Relocate: Undecided |
Objective:
Summary of Qualifications:
Well-rounded background in recruitment, human resources, management, training, operations, business services, marketing, sales and consumer affairs.
Excellent experience developing and implementing a variety of corporate programs, including those that must comply with corporate, state and/or federal agency guidelines.
Skilled in developing department budgets and creating department objectives.
Experienced in writing and delivering presentations for executive meetings, sales proposals and presentations, and developing and implementing marketing plans for newly developed software packages.
Well versed in business development implemented and managed new branch offices, designed and developed new auditory business services unit within accounting department.
Excellent communication skills both written and verbal.
In depth understanding of process development; member of policy, process, and procedures design and implementation team; member of acquisition team for merger of operations and procedures process for Netex.
Experience:
PDS Technical Services Bloomington, IL
Account Manager/HR Specialist /Technical Recruiter 3/04 to 6/06 (laid off)
Created a talent review process consisting of initial interviews and technical interviews to ensure of the candidate was viable
Conducted initial interviews to determine if the candidate is a prospect
Conducted technical interviews to ensure candidates strengths matched the required skills for the job
Worked with candidates on a personal level to ensure they were being properly matched with available positions
Implement proactive / cost effective recruiting techniques to satisfy staffing needs for clients
Negotiation of profitable wage and salary rates with candidates, averaging a spread of 10%-17% under bill rate
Created an Access database to track metrics regarding candidate placement and retention
Created reports to outline metrics regarding the number of candidates that received an interview from our client in relation to where the candidate was found and based upon the interviews I conducted previously
Conduct statistical analysis on new hires to determine where are quality candidates are being found and our recruiting dollar is best being spent
Monitor Workforce Week Management e-newsletter to stay abreast of the changing work environment and current employment trends
Administer tests to potential employees to determine their fit for the job
Create and administer questionnaires to departing employees to determine reasons for exiting employment and to analyze what changes need to be made to improve employee retention
Conducts internal and external benchmarking to identify and implement best practices for employee and employment related data
Maintain a large pool of quality candidates for a quick response to client requests
Coordinate and conduct new employee orientation, including benefit sign up
Conduct occupational analysis of new positions
Attend job fairs to promote company and market positions offered
Educate new employees on various policies, including Sexual Harassment
Responsible for entering and updating all candidate information into SmartSearch an online recruiting database
Excellent Customer Service Skills; Phone Skills; Oral / Written Skills
STL Technology Partners Bloomington, IL
HR Specialist/ Technical Recruiter 7/00 to 3/04
Implemented proactive / cost effective recruiting techniques
Implemented a strategic plane to make staff augmentation a corner stone of business development
Completed first and second technical interviews for candidates
Administer tests to potential employees to determine their fit for the job
Conduct statistical analysis on new hires to determine where are quality candidates are being found and our recruiting dollar is best being spent
Create and administer questionnaires to departing employees to determine reasons for exiting employment and to analyze what changes need to be made to improve employee retention
Reports and recommends action based on the analysis of the results given to departing employees
Coordinated and conduct new employee orientation
Conducted occupational analysis to create new position descriptions
Worked with corporate attorneys on EEO grievances, denial of unemployment benefits, corporate status change to minority owned business
Instructed management on employee relations, management styles, and employee motivation
Educated new employees on Sexual Harassment policies
Taught Cultural Diversity workshops
Instructed the following workshops: Communication Skills; Dealing with Difficult People; Employee Motivation; Organizational Development; Team Building; Conflict Resolution Skills; Win/Win Negotiation Skills; Sexual Harassment; Cultural Diversity; Stress Management
Assisted with the revision of the Employee Manuel
Wrote sections of the Corporate Employee Manuel with all new employees
Reviewed Employee Manuel with all new employees
Major Team Projects include: creating a recruiting strategy for the organization to attract top quality candidates; writing and design of recruiting materials; advising on policy updates; enhancing and implementing a staff retention program.
Responsible for entering all candidate information into an Access database and an online proprietary database
Excellent Customer Service Skills; Phone Skills; Oral / Written Skills
Network Services Manager/Project Manager 10/01 - 11/02
Supervised 10 PC Technicians and Network Engineers
Managed multiple projects simultaneously with each project being at a different stage of implementation
Oversaw the procurement of hardware and software for project work
Ensured customers received the highest degree of satisfaction from our employees
Monitored all project work being conducted
Visited project sites to ensure work was being conducted in accordance with company standards, the project plan, and within the project timeline
Handled all customer complaints
Conducted personnel reviews and implemented disciplinary action if required
Assistant Director of Business Services 11/01 11/02
Assisted in the development of a new department Business Services
Allowed the split of operations and sales into two distinct areas
Recouped over $250,000 in lost revenue in a six month period due to lack of auditing function which Business Services now provided
Helped evolve and transition the department into the Auditing department in Accounting
Project Manager (Consultant) 5/02 - 11/02
Proven skills in working independently or as a key team member to complete multiple concurrent projects within strict time constraints
Thorough knowledge of PMBOK Theory
Excellent ability to accurately define project requirements
Exceptional ability to assess risk and gap analysis for various projects
Effectively management a project to meet time, budget and cost expectations
Exceptional communication skills affords me the ability to communicate with management, end-users and programmers to define and implement solutions that fulfill diverse needs
Bloomington Counseling Professional Bloomington, IL
Mental Health Therapist (Private Practice) 12/98 to 7/00
Conducted individual, couple, marital, and family therapy
Handled all administrative tasks related to daily business functions
Conducted all billing services on a monthly basis
Created and implemented a marketing plan for the business
Carle Clinic Association Champaign, IL
Employee Assistance Program 12/98 12/99
Account Manager / Counselor
Researched, created, and implemented new computerized account administration and management forms
Trained all staff on proper utilization of these forms
Proposed various research ideas to corporate clients to measure employee satisfaction, EAP utilization, EAP referrals made and the impact to company insurance
Suggested methods to reduce insurance costs through earlier referral to the EAP, corporate flexibility to reduce the amount of lost employee time, i.e. flexible work schedules, time given to attend childrens school functions
Education:
Illinois State University Normal, IL
Masters Degree in Human Services Counseling 5/95
Illinois State University Normal, IL
Bachelors Degree in Psychology 12/91
Heartland Community College
Completed the following coursework:
CIS 101 Computer Logic and problem Solving
CIS 110 Introduction to Computer Science and Information Systems
CIS 130 Structured Problem Solving in C
CIS 150 Operating Systems
NETW 160 Introduction to Networking
CTEC 162 Network Administrator Netware 4.11
NETW 166 Windows Workstation Administration
NETW 167 Windows Server Administration
Additional Information:
PUBLICATIONS
Goodin, B.J. (2003). Professional Writing and Rhetoric Readings from the Field.
Society for Technical Communication Illinois Heartland Chapter, Vol. 1,
Issue 3, Fall 2003.
Briggs, J.R., Goodin, B.J., Nelson, T. (1996). Pathological Gamblers and
Alcoholics: Do They Share the Same Addiction? Addictive Behaviors,
Vol. 21, No. 4, pp. 515-519.
Russell, F., Goodin, B.J., Greenberg, M., Leach, A., & Smith, L. (1995).
A Manuel for Student Assistance Programs. Bloomington, IL.
Chestnut Health Systems.
Goodin, B. J. & Greenberg, M. (1994). Concerns of Students Today: A Need
Survey. Bloomington, IL. Chestnut Health Systems.
Candidate Contact Information:
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