Customer Service/Adminstration/Open Resume

Desired Industry: Customer Service/Technical Support	SpiderID: 19490
Desired Job Location: west chicago, Illinois	Date Posted: 2/28/2008
Type of Position: Other	Availability Date: Open for discussion
Desired Wage:
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: High School/Equivalent	Willing to Relocate: No

Objective:
To secure a full-time position with a growth orientated company. To get into a stable company.

Experience:
Coldwell Banker Residential Mortgage, Carol Stream, IL2006-Present
Madden Communtions, Bensenville, IL Account Manager2004-2005Same as below our division was sold to Madden Graphics and RR Donnelly. I interviewed with Madden Communications and was hired. Ace Hardware Corporation, Oakbrook, ILSenior Graphic Service Coordinator 2003-2004Work directly with Helpful Hardware Club Team, in the production of HHC Postcards, Kids Club printing and mailings, Welcome Cards, Reward Certificates, pricing cards, all direct mailing pieces, HHC Newsletter and many other advertising pieces. Keep inventory items up to date. Worked closely with Marketing with new design of the Reward Mailer and card. Work with many different departments, some of the main departments are New Business, Marketing and Retail Operations on a daily basis coordinating all their diverse graphic needs. Work closely in a team fashion with art directors and other CRS�s at Ace Hardware Corporation. Successfully coordinate project from design conception through printing and distribution. Handle multiple projects effectively and efficiently.
United Stationers, Des Plaines, IL2003-2005Associated Stationers (buy out with United Stationers)Advertising Assistant1998-2003Work part-time from home creating product and price comparisons spreadsheets of our competition. I work directly with our Marketing Department. In addition I have produced 4-color flyer layout, write description of the product, proofing of the flyer and catalog pages. I also have worked on special projects. I do e-mail most of my projects to the companyBoise Cascade Office Products, Itasca, IL Advertising Production Assistant1988-1993Main responsibility was production of different product 4-color flyers, produced quarterly. Handling all photography, typesetting, film, and printing of flyer. Design was coordinated with outside freelancer. Responsible for managing over one million dollars per year in film and print. Implemented a new halftone catalog. Researched and developed the program in coordination with sales representatives and suppliers. Produced a wide range of advertising projects such as the 4-color mini-catalogs, direct-mail flyers, custom cover, product catalogs, corporate newsletters, 34mm slides and various other advertising materials. Acquire price quotes from suppliers and evaluated cost comparisons for budget management on all projects. Employed photographers and maintained photos of all executive and properties. Helped the Marketing Analyst produce complicated projects, keeping cost to a minimum and delivering these projects on time. Research, design and purchase corporate tradeshow booth quarterly for various locations nationwide. Produced corporate video from conception to final edit and distribution.Administrative Assistant1986-1988 Responsible for coordinating custom black and white line art catalogs and order forms with outside suppliers and company sales representatives for thirty-two locations. Handled all billing and reports nationwide.
PMS Consolidated Elk Grove Village, ILLab Coordinator 1979-1984Managed scheduling of all orders received to process through lab on a daily basis. Handled all telephone contacts with customers, sales representatives, and technical center. Responsible for original pricing of new orders. Trained new employees for pricing in customer service department. Handled FDA and USDA verification on new production orders

Education:
High school..some college

Skills:
I am well organized, detail oriented, dependable, efficient and work well in a fast paced environment. I have great time-management skills and scheduling skills. I always serve my client in a professional manner. I am proficient in Microsoft Word, Excel and Access

Additional Information:
Licensed Real Estate Agent, working out, biking, and gardening.

Depending on job, either part-time or full-time. Job location: Close to Carol Steam, IL

Reference:
Upon request.

Candidate Contact Information:

Name: (private)
Street: -	Phone: -
City: Carol Stream	Fax: -
State: Illinois
Zip: -
Web Site: