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| Desired Industry: Multiple Job Offering |
SpiderID: 1940 |
| Desired Job Location: Albuquerque, New Mexico |
Date Posted: 2/21/2005 |
| Type of Position: Full-Time Permanent |
Availability Date: ASAP |
| Desired Wage: negotiable |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Yes |
Objective:
Robert Reza : 614 Villa Verde Drive, Rio Rancho, NM 87124 505-804-5076 , 505-804-0113
Objective:
To utilize my skills, experience and college education in a fulfilling and challenging career that will enrich my life in all aspects.
Education:
BA in Psychology, NM State University.
Undergraduate work focused on experimental methodology: gathering and analyzing data and information then applying statistical measures to that data, to accurately predict events within a very small degree of error.
MS in Experimental Methods Psychology, NMSU , 1year completed.
Graduate work focused on Experimental Methodology and Statistics:
Gathering data and applying statistical measures to the data, probability and regression analysis, data analysis via statistical programs SPSS and SAS.
Business Entrepreneurship Certificate, TVI Albuquerque
Course focused on making a business plan, obtaining a license, budgeting and performing market analysis to insure small business success.
Certification in First Aid, CPR and AED use, Red Cross
Employment:
July 2004-Present Phase 2 Solutions Albuquerque, NM
Customer Service Representative for Cingular Phone, Troubleshooting, and exchange phone by mail. Handle calls for technical support, and troubleshooting cell phones. When cannot be fixed over the phone help customer do exchange by mail.
July 2002- January 2004 GE Consumer Finance Albuquerque, NM
Last Position Held : Customer Service Representative
Provided customer service to credit card holders regarding billing and credit inquiries. Research and correction of misapplied payments, identifying and handling fraud activity. Worked closely with store associates as well as individual customers and internal divisions. Able to meet criteria of required statistics i.e. call handle times and quality reviews. Cross-trained on escalated calls and training of new associates to the floor.
Reason for Leaving: Voluntary - Left to care for elderly, sick father, recently deceased
Supervisor: Viviana Torres 505-897-5216
1998 – 2000 Fore Star Golf Resort Las Cruces, NM
Last position held: food and beverage manager
Started as a cashier/cook and worked my way up to food and beverage manager. Met with purveyors for all ordering and restocking of restaurant supplies. Managed 10 employees and their duties, including scheduling associates’ time off and daily work shifts, balancing register receipts and ledger. In charge of interviewing, hiring, firing and administering corrective action of employees. Tracking of all inventory to keep losses at an extremely low percentile. Daily and monthly budgeting.
Reason for Leaving: Voluntary-left to attend graduate school
General Manager: Dominic Curran – 505-521-1818
1996 – 1998 FNF Construction Phoenix, Arizona
Last Position Held: Heavy Equipment Operator
Started as laborer, worked my way up to heavy equipment operator. Worked operating large rock crushing construction machinery in a high stress dangerous environment with no room for mistakes. Met demands and quotas necessary for job success. Maintained high safety levels in this dangerous work environment. Inspected equipment to ensure all was running safely and satisfactorily for next shift.
Reason for leaving: Voluntary-Left this job to finish undergraduate studies at NMSU.
Supervisor Miguel Reza 602-550-6359
General Qualifications: Strong work ethic and diverse managerial experience. Ability to work independently or in team environment. Ability to multi task, meticulous organizational skills. Ability to work will in high expectation environments. Demonstrated record of being entrusted with increasing responsibilities
Computer Skills: Working knowledge of computer programs., including but not limited to , MS Works, Word, Excel, Power Point, SPSS, SAS CIS FDR platform, Kronos, all web based functions, Outlook, Netscape, etc.
Languages: Fluent in Spanish, conversational Japanese
Candidate Contact Information:
| Name: robert reza |
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