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| Desired Industry: Computer Hardware |
SpiderID: 19379 |
| Desired Job Location: Cadillac, Michigan |
Date Posted: 2/26/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: ASAP |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: New Grad/Entry Level |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Other |
Willing to Relocate: Yes |
Objective:
To gain a fast paced career involving challenge and accountability with the potential for personal and professional advancement.
Experience:
Jan. 2007 – Dec. 2007 | PC Technician
Circuit City | Taylor, Michigan
• Specialized in working with MS Windows 98, ME, XP, and Vista. Also worked with MS Office 2003 and 2007.
• Utilized a variety of other software including security, network, diagnostic, driver, and utility titles.
• Diagnosed software issues with MS Windows XP, office programs, security software.
• Diagnosed hardware issues within the motherboard, RAM, hard drive, graphics card and sound card.
• Preformed Virus detection, removal and repair.
• Assisted customers both in store and in their homes .
• Tutored customers in MS Windows XP and Vista, as well as office programs and basic networking.
• Utilized digital tracking system for customers.
• Generated team leadership.
Feb. 2006 – Nov. 2006 | PC Technician
Comp USA | Taylor, Michigan
• Set up, support, maintenance and troubleshooting of PC and laptops.
• Installed, configured and repaired network related hardware.
• Installed new software and software upgrades.
• Communicated with hardware and software vendors to resolve client issues.
• Delivered equipment to and from stores and client homes.
Education:
2001 - 2002 | Vocational Certification
Dorsey Business School | Southgate, Michigan
• Maintained 3.94 GPA
• Comprehensive IT training
• Perfect Attendance Award
• Academic Award
• Good Merit Award
• Peer Tutor
Skills:
• Skilled in working with all Microsoft operating systems.
• Limited knowledge on Linux based systems including Ubuntu and Suse distributions, as well as Mac Systems.
• Proficient in Microsoft Office applications such as Word, Excel, Access and Power Point as well as Open Office and Star Office.
• Knowledge of network technology and internet.
• Testing for problems with and install hardware such as ram, hard drive, graphics cards, sound cards, mother boards, and processors.
• Skilled in the set-up, maintenance and repairs of wireless networks.
• Excellence in customer service and effective communication with non-technical staff and patrons.
• Providing technical support, diagnostics, problem solving and instruction over the phone.
• Field work – set up, diagnostics, and repair of computer systems and wireless networks.
• Strong ability to learn new skills and adjust to new ideas within the IT field.
• Executing proper methods of securing a computer via security software.
• Skilled in virus and spyware detection, removal, and repair.
• Recommending parts and building custom computers based on a customers needs.
• Extensive experience installing and configuring operating systems.
Additional Information:
I will be relocation to Cadillac in the near future. I am looking for a carer with in the computer or telecommunications field. I have a strong back ground in the technology field and believe that I would be a huge asset to any company. Please feel free to contact me anytime with any questions or comments you may have.
Reference:
Available upon request.
Candidate Contact Information:
| Name: Daniel Shook |
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| Street: - |
Phone: 313-909-9118 |
| City: - |
Fax: - |
| State: Michigan |
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| Zip: - |
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| Web Site: |
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