Secretarial/banking Resume

Desired Industry: Banking/Mortgage	SpiderID: 1919
Desired Job Location: Lansing, Michigan	Date Posted: 2/18/2005
Type of Position: Full-Time Permanent	Availability Date: February 18
Desired Wage: 10,000
	U.S. Work Authorization: Yes
Job Level: New Grad/Entry Level	Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: High School/Equivalent	Willing to Relocate: Undecided

Objective:
Presently seeking a full-time secretarial/accounting position where I can utilize my skills in all Microsoft programs as well as alphabetizing/indexing and desktop publisher.

Experience:
Customer Service:
Able to talk effectively to people in order to convey information.
Capable of multi-tasking without being distracted.
Able to devote my full attention to people and take the time to understand the concern and think of ways to fix the concern.
Awareness of people’s actions and how to handle the different situations that arise when assisting customers/clients.
Capable of using logic and reasoning to find alternate solutions, conclusions, or approach problems.
Office Experience:
Expertise in using all Microsoft programs: Word, Excel, Access, PowerPoint, and desktop publishing.
Considerable knowledge in basic bookkeeping and indexing/alphabetizing.
Effectively make oral and written presentations and prepare concise charts and graphs.
Ability to type between 50 and 55 words per minute
Knowledge of the structure and content of the English language that includes the rules of composition and grammar in work related documents.
Accounting Practices:
Knowledge in handling accounts receivable and payable.
Prepare balance sheets, income statements, and cash flow statements.
Basic knowledge in business transactions.
Selecting and using training/instructional methods and procedures appropriate for the situation when learning new things.
Consider the relative costs and benefits of potential actions to choose the most fitting one.
Utilizing logic and reasoning to identify the strengths and weaknesses of solutions, conclusions, and/or approaches to problems.

Education:
Diploma
Major: General
Kalkaska High School
NY

Certification
Major: Accounting
Stratford Career Institute
MI

Skills:
Knowledge of principles and processes for providing customer and personal services. This includes meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Ability to work directly with the public in answering questions, calming concerns, giving directions and assisting in any other way possible.
Received four musical awards for my dedication to my musical interest.
Currently attending correspondence classes for accounting.

Additional Information:
I possess a wide array of knowledge involving customer service, office procedures and accounting principles. I have knowledge of principles and processes for providing customer and personal services. I am also aware of clerical procedures and systems such as word processing, managing files and records, designing forms and other office procedures and terminology. I have considerable knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting financial data.

Candidate Contact Information:

Name: Ashley Ehl
Street:	Phone: -
City: Lansing	Fax: -
State: Michigan
Zip: 48909
Web Site: