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Billing Manager/Supervisor/Account Manager Resume
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| Desired Industry: Management |
SpiderID: 19184 |
| Desired Job Location: New York, New York |
Date Posted: 2/20/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: |
| Desired Wage: 65000 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: No |
Experience:
RELATED EXPERIENCE
NYSE EURONEXT - NEW YORK, NY
BILLING COORDINATOR, FINANCE DEPARTMENT 2001-PRESENT
- Organize and arrange approximately 4000+ monthly invoices for all Trading Floor Members, Member Firms, Market Data, and miscellaneous customers with over 15 million in revenue billed monthly
- Coordinate directly with internal and external Auditors to maintain Sox compliance in the Billing Department
- Produce and present Annual/Semi-annual invoices for International NYSE
- Facilitate development training of billing system to all temporary staff
- Assist in the evaluation of improvement in the SAP billing system presented by other departments
- Modify invoices and present billing information for analysis
- Implement and establish new pricing initiatives, budget performances, and profitability of business units
- Work closely with Trading Floor Operations, Member Firm Regulation and Membership Services Departments accountable for the accuracy of billing inventory records downloaded into the billing system
- Play a key role in tracking inventory changes and daily activity recorded on the transaction logs for exactness and inclusion in invoicing
- Supervise the accuracy of output reports from the SAP system and all monthly interfaces/reports from within and outside which update the SAP billing system
- Organize the proper allocation of the monthly Revenue Analysis (FLASH) to General Accounting forecasting potential monthly revenue in connection with the Flash report, providing post –billing control reports detailing impact to the various General Ledger accounts, providing explanations of variances from previous billing periods – or previously forecast revenue
- Coordinate with the management and other departments ensuring proper approval of any new rate changes/enhancements on certain items billed to customers
- Administer the transfer of customer address file from SAP billing system to Oracle receivables, cash and Adjustments file from Oracle to SAP prior to month end billing
- Provide systematic explanation on the content of the invoice to the Accounts Receivable Department
- Work closely with SAP consultants in reviewing and implementing new products, rate changes, and system development to the SAP Billing System
- Present post- billing control reports and detailed analysis of variances from prior billing periods to Business Unit Controllers Group in determining new pricing initiatives, budget performance, profitability of business units and to other departments in the company
- Contact member and non-member delinquent accounts to collect NYSE past due receivable balances
- Periodically evaluate current billing processes and make recommendation for improvement
Key Accomplishments:
- Successfully assisted in the completion of the NYSE Finance Portal where customers may register to receive their invoice electronically; played a key role in resolving all inquiries in the external Billing Inbox
- Provided effective recommendations in the development of goals, policies, priorities, and procedures related to billing
- Intelligently resolved discrepancies before invoice generation and issues associated to a delinquent account together with the Members/Member Firms, Regulatory Group, Finance Coordinators of Firms, Trading Services
- Started as Billing Clerk and was promoted to Billing Coordinator because of hard work
EARLIER CAREER
ERNST & YOUNG LLP-TIME WARNER OUTSOURCING - NEW YORK, NY - 1998-2001
TAX COMPLIANCE SPECIALIST/PAYROLL ASSISTANT NOV 1998-JUNE 2001
TAX COMPLIANCE CLIENT SERVING STAFF JAN 1998-OCT 2001
Education:
EDUCATION
BACHELOR OF SCIENCE MAJOR IN FINANCE, MINOR IN COMPUTER INFORMATION SYSTEM, 1995
65+ Credits Completed at BERNARD M. BARUCH COLLEGE
COMPANY TRAININGS
LEARNING THE MARKETS - BUSINESS CONDUCT - INTERMEDIATE LEVEL EXCEL & WORD
Skills:
Seeking a position in Atlanta, GA as … Billing Supervisor/Manager
A highly talented and accomplished professional with extensive skills and experience in working with NYSE customers, executing first-rate customer service, and knowledgeable of business operations
QUALIFICATION PROFILE
- Highly talented and accomplished professional with more than 10 years of solid experience in the Financial Industry; works well independently or as part of a team
- Known for developing and executing innovative policies and procedures; great at streamlining work flow and creating a team environment in increasing productivity
- Excellent leadership, communication skills, organizational and time management: analytical skills and intuitive instinct; thrive in both independent and group work environments
- Energetic and self-starter professional with the capacity to work under minimum supervision; at ease in fast-paced, high stress situations with emerging and multiple responsibilities
- Planned, and organized effort to accomplish a specific job; developed a project plan which includes defining project goals and objectives, specifying tasks or how goals would be achieved, what resources are needed and the timeline to be completed
- Implemented the project plan, along with careful controls to stay on the “critical path” and ensure proper handling of plans
- Willing to relocate in Atlanta, GA or Alpharetta, GA
“Fiona is very dependable and consistently a reliable employee, who I value greatly for both the quality of her work and commitment to the performance of her job. She works very well as part of a team to get the job done and is always open to new challenges set forth and strives to complete each on time. She has also taken additional courses offered by the NYSE for the forthcoming year to enhance her knowledge, performance and efficiency in her current position”
“Received exceed expectations for two consecutive years”
Performance Appraisal, 2007
AREAS OF EXPERTISE
- Leadership and Teambuilding - Business Management and Operations
- Budget Control and Implementation - Outstanding Customer Relations
- Profit and Loss Analysis - Time Management, Prioritizing
- Hard working, Detail-Oriented - Superior Interpersonal Skills
- Able to multi-task in fast-paced environments - Self-Motivated and Enthusiastic
- Articulate Oral and Written Communication - Highly Organized and Strong Analytical Abilities
TECHNICAL SKILLS
Billing System (SAP) - Oracle Financials
Lotus Notes - Microsoft Word - Excel
Additional Information:
ACTIVITIES
Acorn Housing, Member for a cause
Candidate Contact Information:
| Name: Fiona Lewis Browne |
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| Street: - |
Phone: 718.774.1735 /347.558.1905 |
| City: - |
Fax: - |
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