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Customer Service Representative Resume
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| Desired Industry: Customer Service/Technical Support |
SpiderID: 19128 |
| Desired Job Location: Jacksonville, Florida |
Date Posted: 2/18/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: 02/19/08 |
| Desired Wage: 25000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: No |
| Highest Degree Attained: Other |
Willing to Relocate: Undecided |
Objective:
To secure a Customer Service position in call center
environment as part of a team that contributes to the organizations success.
Experience:
2005-2008 Garage Depot Inc Jacksonville, FL
Lead Customer Service Representative
Answering incoming calls (200+ calls)
Selling garage doors & service
Processed payments/Light collections
Dispatch calls to 10 technicians
2004-2005 AllStars Garage Doors Jacksonville, FL
Customer Service Representative
Inbound & Outbound (200+ calls)
Dispatch calls to 15 technicians
Processed sales orders
Processed payments/Light collections
Corresponded with FedEx, Collier, Entry Products
2004-2005 Elite Diversity Inc Jacksonville, FL
Customer Service Representative
Answered incoming calls from sales representatives
Processed sales orders & Freight billing
Corresponded with FedEx, Emory & Van Lines
Processed payments/Light collections
2002-2004 Dobson Communications Inc Lagrange, NY
Customer Service Representative
Inbound & Outbound call center (300+ calls)
Up sold price plans & phones
Billing
Activations
Education:
2006-Present Florida Community College Jacksonville, FL
Undergraduate
Office Medical Administration
Skills:
Microsoft word, Excel, Microsoft Outlook & Power Point
Ability to organize, multi-task, and mange time in a customer service call center capacity.
Reference:
Garage Depot Inc 904-928-0716
Mrs. Bateh
Allstars Doors Inc 904-887-1798
Mrs. Heather Rodriguez
Elite Diversity Inc 904-302-4987
Ms. Crystal Martin
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response. |
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