Personal Assistant Resume

Desired Industry: Apparel/Fashion/Sewing	SpiderID: 19106
Desired Job Location: Charlotte, North Carolina	Date Posted: 2/17/2008
Type of Position: Full-Time Permanent	Availability Date:
Desired Wage: $40k
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: None	Willing to Relocate: No

Objective:
Accomplished Executive / Personal Assistant with over 5 years experience. Provided support in Administration, Finance & Accounting, Human Resources and Sales. Strong customer relations skills. Detail-oriented, well-organized professional with strong communication skills. Ability to work in a fast-paced environment with highly pressured individuals. Good follow-up skills. Seeking mid 30s to upper 40s. Salary is negotiable.

Experience:
SUMMARY OF QUALIFICATIONS:

Strong analytical and planning skills, combined with the ability to coordinate the efforts of many to meet organizational goals. Productive and efficient work habits without supervision. Self-motivator with high energy.

PROFFESIONAL EXPERIENCE:

• Extensive experience in calendaring
• Experience with international and domestic travel
• A solid background in sales and product experience
• 6 years experience in office administration
• Managing company finances
• Strong and persuasive interpersonal skills
• Currently working towards bachelors degree for Business Administration in Marketing and Retailing

EMPLOYMENT HISTORY:

JORDANOS, LTD.

Personal Assistant 2007-Present

• Manage personal affairs including personal shopping/errands
• Organize business schedules and activities for home office
• Responsible for the follow through of all store and office operations
• Provide direction and administration for the web designer, ensuring the production of the website is standardized to companies’ desired image.
• Act as Liaison between the owner and the manager
• Coordinate company projects, activities and projects in unison with Human Resources
• Oversee company accounts and communicate daily with vendors to ensure the timely delivery of goods
• Send out weekly mass emails to our customer database to inform of current promotions

SYLVAN LEARNING CENTER

Account Manager 2006-2007

• Managed the calculation and distribution of payroll to 84 employees
• Responsible for over 200 individual customer accounts
• Provided sales support for the Director in opening new accounts and upgrading existing service.
• Quickly and effectively solved customer challenges.
• Maintained quality control/satisfaction records, constantly seeking new ways to improve customer service

STATE FARM INSURANCE 2005 –2006

Agent Sales Associate/ Office Administrator

• Assisted clients with the maintenance of their current insurance policies
• Performed the sales of life, health, commercial, home, auto, and business insurance directly related to the needs of the client and/or the prospect.
• Provided prompt and accurate customer service appropriate to the needs and demands of the client.
• Successfully met deadlines for the completion of new accounts and exceeded the appropriate requirements thereof.
• Performed outside sales to meet the financial needs of prospects.

STORICK AND ASSOCIATES 2003- 2005

Executive Assistant
• Assisted CEO in the duties of calendaring business appointments and additional errands upon request.
• Provided customer service to policyholders and provided them with proposal's that best fit their financial situations, informed them of late payments and grace periods. Gave direction to the clients as to what steps they need to take in order to properly service their policies to avoid policy cancellations.
• Completed life insurance applications, and met with clients at various locations to ensure that paperwork was filled out correctly and they were provided with all information and paperwork provided to coincide with state regulations.
• Gained full knowledge of state and federal regulations in regards to employing foreign immigrants and the visa program, as I interviewed many girls in different countries for a position with my employer as an Au Pair.
• Provided inside sales and support for potential life and health insurance prospects as well as 401k plan prospects for my employer.
401k Administrator
• Received contribution checks from approximately 250 different companies and ensured that money was distributed correctly by entering it in to the company’s website and mailing the contribution checks to MetLife.
• Processed Surrender requests by pulling the employees fund and account information and mailing the correct paperwork in order to go forward with the surrender process.
• Processed new enrollees for the designated company’s 401k plan.
• Informed the group administrators with the proper knowledge to educate them on their 401k plan and assisted them in any needs that needed to be met for their particular plan.

Receptionist
• Answered continuous phone calls
• Assisted the other employees with their job responsibilities such as mailings, running proposals for life insurance and filing.

MULTI MORTGAGE SERVICES 2002 - 2003

Administrative Assistant/Loan Processor

• Processed loans prior to their designated closing date
• Scheduled final closings with borrowers, title companies and attorney's offices
• Partial front end processing
• Experience in reading a title and being able to provide the title company with the appropriate action in which the title needs to be cleared.
• Loan review and data entry skills

Education:
Cape Fear Community College, Wilmington, North Carolina
Central Piedmont Community College, Charlotte, North Carolina

Skills:
COMPUTER SKILLS: Microsoft Office (Word, Excel and Outlook), Lotus Notes, Power Point

Reference:
available upon request

Candidate Contact Information:

Name: Beth Stephenson
Street: -	Phone: 704-493-3104
City: -	Fax: -
State: -
Zip: -
Web Site: