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Healthcare Technology Resume
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| Desired Industry: Healthcare |
SpiderID: 19088 |
| Desired Job Location: New York, New York |
Date Posted: 2/16/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: open |
| Desired Wage: open |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Masters |
Willing to Relocate: No |
Objective:
Healthcare Information Systems Professional with strong expertise include screen building and communicating with users using Siemens Medical Systems (formerly Shared Medical Systems) and Cerner Millennium. Understand the facilitation of hospital administration from admission to billing. Strengths include working with interfaces, different ancillaries, problem solving, teamwork, and troubleshooting.
Experience:
NEW YORK METHODIST HOSPITAL, Brooklyn, NY 2004 2007
NYM is a 618 bed voluntary acute-care teaching facility which provides a wide variety of specialized inpatient and outpatient services.
Clinical Systems Coordinator
Team-based environments which uses Cerner Millennium to create and implement various projects involving PowerChart, Cerner Physician Order Entry, Nursing Documentation, PathNet, RadNet, and PharmNet for various departments.
Interfaces
Assisted with interface design, testing, and implementation between Lawson/Cerner; BMDI/Cerner; Outpatient Clinic Technical Charge/Cerner; SurgiNet Technical Charge/Cerner; and Outpatient Professional Charge/Sage to automate process flow
Assisted on implementation and testing between Omnicell/Cerner; Quest VPN/Cerner; and bi-directional interface between Centricity/Cerner (ADT/Orders/Results) which brought about full automation
Routinely checked and monitored all interfaces which ensured quality performance
Troubleshooting and Clinical Ancillary Departments Support
Troubleshot issues which provided on going support for about 1000+ users of the Cerner Millennium Application and ensure greater user satisfaction
Troubleshot registration issues with Admitting Department using Eagle Application to ensure patient satisfaction
Helped coordinated activities with the sponsoring clinical areas for user satisfaction
Initiated liaison with Pharmacy, Lab, and Radiology to encourage application acceptance
Trained 10 clinical area staff to control and troubleshoot charges within respective departments
Assisted in developing workflow process among the IT department and five clinical areas to manage systems change control process through better documentation, testing and weekly meetings
Created change control form that maintained projects and documentation effectively
Obtained monthly report statistics and analysis from Cerner Visual Explorer tool for hospital director
Assisted in escalation of 50-70 service requests via weekly meetings on a ongoing basis
Participated in developing and maintaining security process for about 3000 usernames and passwords
System Testing/Implementation
Assisted clinical areas go live with clinical applications successfully
Supported various departments in developing clearer test scripts for ongoing projects
Provided implementation support and QA Testing for Upgrade Projects which decreased problem issues
Assisted with designing, building, testing, and implementing for automation of 11 Outpatient Clinics and Surgery department
Helped set up Cerner Power Chart Local Access and ensured it worked properly for downtime
Team Roles
Responsible for off-hours support on a rotation basis for all IT issues
Committee for HIPPA security to ensure that all departments are compliant via survey
Assisted clinical areas in developing documentation for internal security audit for Cerner Millennium System
RITA SHAH Page 2
MEMORIAL SLOAN-KETTERING CANCER CENTER, New York, NY 1997- 2002
Nation's top cancer centers. MSKCC specializes in bone-marrow transplants and chemotherapy and offers programs in cancer prevention, treatment, research, and education.
Application Analyst II
Team-based environments which used Siemens Medical Systems (SMS) to create and implement various projects involving OAS screens, tcls, profiles and documents for various departments including opening and closing nurse stations, setting up printers and embossaders throughout the hospital, editing state and country to make sure that it was consistent with the zip code, adding icd-9 codes for the admitting department, correcting an error in plate generation and creating a reservation log in the patient financial services pathway.
Other Responsibilities:
Liaised between Admitting, Patient Financial Services, and Pharmacy ancillaries
Troubleshot issues and developed customizations and systematic solutions as well as provided on going support for approximately 50 end users
Provided Software Upgrade Tapes (SUT) implementation support and QA testing
Participated in interface/communications development and maintenance between Siemens and client server-based applications via main interface engine (DataGate)
Responsible for off-hours support on a rotation basis
Obtained reports and analysis via Siemens Adhoc reports tool
Performed centralized coding implementation function and maintaining the internal departmental change control logging and documentation filing
Performed analysis to produce conclusions and recommendations related to periodic interface transaction backlog
Prepared the Hospital for Y2K compliance by creating scripts via Hiperstation
(software product used for scripted processes, mass-task testing and change analysis)
Worked on Medical Record Number Expansion and Conversion to assure that the expanded length of MRN displayed/printed was used
Education:
LONG ISLAND UNIVERSITY, C.W. Post Campus, Brookville, NY 1997
MASTERS in PUBLIC ADMINISTRATION
Major: Health Care Administration Specialization: Health Systems Financial Management
Thesis: Implementing a HealthCare Management Information System from Proposal to Reality
HOFSTRA UNIVERSITY, Hempstead, NY 1994
BACHELORS in BUSINESS ADMINISTRATION
Major: Business Computer Information Systems Minor: English
Affiliations:
Women in Health Management Inc (WHM), 2003 - 2006
American College of Healthcare Executives (ACHE), 1995 - 1997
VP of local chapter at C.W. Post Campus, 1996 1997
South Asian International Film Festival (SAIFF) 2006 2007
General Help, 2006; General Help and Press Release/Publicity, 2007
Network of Indian Professionals (NetIP-NY) 2007
Health Information Management Systems Society (HIMSS) 2008
Skills:
Mainframe: SMS (Siemens) Invision (ICO), SMS FMS, SMS Dispatch, TSO
Application: Lotus 1-2-3, WordPerfect, Word, Excel, Access
SMS Class: Basic OAS, Advanced OAS, Installing Interfaces, Ad Hoc Wizard
Cerner Class: Core Fundamentals, in house Basic Visual Explorer, Charge Services Basic, Security
Candidate Contact Information:
| Name: Rita Shah |
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| Street: |
Phone: 516-456-8416 |
| City: Albertson |
Fax: - |
| State: New York |
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| Zip: 11507 |
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| Web Site: |
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