manager - Management Resume Search
manager - Management Resume Search
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manager Resume


Desired Industry: Management SpiderID: 19000
Desired Job Location: Columbus, Georgia Date Posted: 2/13/2008
Type of Position: Full-Time Permanent Availability Date:
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, 25-50%
Highest Degree Attained: Bachelors Willing to Relocate: Yes


Objective:
Phillip E. Burt
141 Leisure Lane • Pine Mountain, Georgia 31822 • 706-663-0420 • pburt1@msn.com



BACKGROUND


Successful business background with a proven record of accomplishment in customer service, staff supervision, customer relationship management, employee training/development, sales, and business operations. Strong organizational and leadership abilities combined with excellent interpersonal and communications skills that allow me to work effectively with other people at all levels.


BUSINESS EXPERIENCE

RETAIL MERCHANDISING REPRESENTATIVE 2005 to present
Crossmark-Samsco Services Columbus & Lagrange, Georgia & Phenix City, Alabama
SAMSCO Services provides in-store support services to retail outlets in the areas of comprehensive merchandising support, product knowledge training, specialized task execution – such as on-demand Plan-O-Gram and survey work, and POP management.

Provide merchandising support in home improvement retail stores. Specifically responsible for stocking products, installing signage, maintaining Plan-O-Gram layouts, product demonstrations, and pricing displays. Also provide product training to store personnel. Perform all duties without direct supervision in multiple stores throughout assigned territory.

Accomplishments for Samsco Services include:

• Consistent record of completing projects ahead of schedule allowing me to assist employees at other locations complete their projects.
• Received 2 salary increases and bonuses within the past 2 years.

SALES ASSOCIATE AND MANAGER 1984 to 2005
Radio Shack Columbus and La Grange, Georgia & Auburn, Alabama
Radio Shack is a leading retailer of consumer electronics and retail support services with over 6,000 retail stores in the United States and Mexico.

Responsible for all activities associated with the successful management of retail store operations. Specifically responsible for maintaining a high level of customer service as well as the training, development, and motivation of a staff of 6 sales people. Directed staff to a consistent record of achievement in meeting and exceeding sales goals that resulted in several awards for outstanding performance. Also served as Team Leader for 3 other Radio Shack stores in the area.

Accomplishments for Radio Shack included:

• Received two “Leaders Club” awards for increasing annual sales by over 20% with net profits in excess of 15%.
• Selected as Senior Manager on several occasions to lead trainee classes focused on the areas of management, sales, customer service, and profit.
• Recruited, trained, and developed several associates to management level positions.


EARLY CAREER EXPERIENCE

Early career includes positions as Account Representative, Sales Associate, and Manager for retail and publishing companies with responsibility for store operations, customer service, and employee training/development.


EDUCATION & PROFESSIONAL DEVELOPMENT

University of Florida – Gainesville, Florida
Bachelor of Science in Advertising (Minors: Management and Education), 1973
La Grange College – La Grange, Georgia
Completed coursework in Psychology and Special Education, 1987
Continuing Education: March, 2005: Collin College, Plano, Texas. Three day intensive training in employee relations, sales techniques, employee and customer communications and time management.


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