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| Desired Industry: Management |
SpiderID: 18859 |
| Desired Job Location: chicago, Illinois |
Date Posted: 2/10/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: March 1, 2008 |
| Desired Wage: 40,000 + |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: Undecided |
Objective:
To enhance my analytical skills in a leadership role. Utilizing my knowledge as a company asset.
Experience:
05/05-Current Pomeroy, IT Solutions /State Farm Lisle, IL.
Lead Mainframe Monitor
Monitor, MVS, AS400, Jes2 & 3 systems in data center environment. Locate specific tape cartridges in compliance with mainframe operations. Clear interventions and/or errors codes as needed. Place service calls to appropriate vendor, if applicable. Eject & insert tape cartridges from numerous Virtual Tape Systems. Give proper turnover to oncoming shift operators. Mount tape cartridges into 3490 & 80/3590 tapes & devices, pull and file tapes for daily vault. Pull scratch listing, fax documentation to vendors. Load and unload Silos, IBM and VTS drives when appropriate. Answer phones, send & reply to emails. Create weekly schedules; create and implement documentation for data center. Maintain administrative needs.
12/03-01/05 Financial Performers @ SBC Chicago, IL.
Account Specialist
I assisted the project accountant with data entry, manual auditing and billing. Processed vendor’s reconstruction, installation and labor invoices for large government project (No Child Left Behind). Created excel spreadsheets and tracked invoice information for monthly billing. Created and emailed soft copy data to appropriate associates. Printed hard versions of data for binders and filing. Located missing invoices and processed them into access database.
11/96-08/02 Acxiom Corp. @ Spherion Bolingbrook, IL.
Outsourcing Department / Site Manager
In data center environment managed 50 computer and print operators. Met with vendors under client contracts to initiate migration training for new production. Monitored and supervised production schedules. Met SLA deadlines, maintained warehouse inventory and supplies database. Implemented client company policies and procedures, facilitated monthly meetings. Processed & submitted weekly payroll to (out-of-state) corporate office. Monitored and maintained data center mainframe console, processed and submitted daily scheduled batch jobs. Accurately located tape and reel cartridges and mounted on assigned tape drives. Implemented change control, corrective action and quality assurance.
Education:
1994 Certificate, Northern Illinois (Office of Applied Innovations), Hospitality Industry
1989 Certificate, PTC Career Institute, Computerized Office Training
1985 Diploma, R.T. Crane Technical High School
Skills:
TSO, CA7/CA11, MVS and GIS systems, OS/390 and AS400 mainframe, JES2, JES3, JCL, JAVA, Job track, Info man and Remedy alert system. MS Office 07, 2000-XP, Word, Excel, Access, Power Point, Outlook and GroupWise. Data Entry, Silos, IBM 3490/3590/3580 tape cartridges, 5460 tape reels, Virtual printing system, IBM 3900 Laser Printers, Xerox Laser(4365 & 4363)Printers, Oce Laser printers (simplex/duplex) Storagetek Impact printers. HP Open view help desk support systems, office administration, HR, payroll, copiers & faxes. Some knowledge of HP, Hitachi, IBM, Storagtek and Sun systems and equipment.
Additional Information:
Letter of Appreciation/Customer Service/State Farm
Certificate of Appreciation/Customer service/Acxiom Corporation
Reference:
Crystal Williams
Production Analyst
773.260.2690
Gwendolyn Baldwin
Administrative Assistant
773. 865.0956
Thad Pendleton
Sever Technician
773.791.7363
Candidate Contact Information:
| Name: THERESSA TAYLOR |
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| Street: - |
Phone: 773 490 3111 |
| City: - |
Fax: - |
| State: - |
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