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Administrative Assistant/Customer Service Resume
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| Desired Industry: Customer Service/Technical Support |
SpiderID: 18672 |
| Desired Job Location: menasha, Wisconsin |
Date Posted: 1/29/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: 1/29/2008 |
| Desired Wage: 11.00 per hour |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: No |
Objective:
Objective:Administrative Assistant/Customer Service
Experience:
Experience: Switchboard Operator/Customer Service
Kimberly Clark Corporation/ Contract Employee thru Staflogix Staffing, Neenah, WI, August 2007 to January 2008
Operarated Avaya Soft Console switchboard
Directed customers calls
Answered inbound calls
Give polite and courteous service to Kimberly Clark customers
Update employees phone information using Excel software daily
Warrantee Claims Clerk/Clerical Support/Axletech International/Contract Employee thru Modern Professional Service, LLC, Oshkosh, WI, March 2006 to February 2007
Worked in engineering department.
Used various software applications: Excel, Word, Access,
PowerPoint Presentations, Outlook, JD Edwards.
Reconciled monthly warrantee general ledger.
Entered monthly warrantee claims.
Pulled BOMS and read prints.
Provided clerical support to department engineers and engineering manager.
Customer Service/Marketing/Clerical Support, Golden Apple Staffing, Appleton WI, June 2005 to December 2005
Handled a variety of clerical tasks including typing, preparing documents, and filing, copying, processing mass mailings, and sorting incoming mail, writing reports.
Provided courteous customer service and courtesy calls.
Computer application using Goldmine, Word, Excel, Access.
Switchboard Operator.
Purchasing Department Aide Banta Book Group/Temp thru Areotek Staffing, Appleton, WI, September 2004 to June 2005
Worked in Central Stores receiving parts and merchandise for
plant operations.
Computer application using People Soft, Word, Excel, and Access.
Completed a variety of clerical tasks including typing, preparing documents, and filing, copying, processing mass mailings, and sorting incoming mail.
Drove company van for pick up of parts and mail deliveries.
Customer service to plant employees.
Administrative Assistant-Internship and Clerical Work-study
Fox Valley Technical College-Welcome/Information Center, Appleton, WI, 2002-2004
Performed a variety of clerical tasks including typing, preparing documents, and filing, copying, processing mass mailings, and sorting incoming mail.
Computer application using People Soft, Word, Excel, Access.
Provided courteous customer service to students and staff.
Worked in International Studies and English as a Second Language Departments.
Cashier and Customer Service
Office Depot and K-Mart, Appleton, WI 1997-2002
Handled cash, credit and debit transactions efficiently.
Balanced out tills at end of shifts with consistently high level of accuracy.
Trained new cashiers and clerks on company policies and procedures and effective customer service skills.
Education:
Education:
Graduated From Fox Valley Technical College, May 16 2004
in Administrative Assistant Associate Degree Program
Affiliations:
Inducted into Phi Theta Kappa National Honor Society, March 2003
Won Thrivent Financial for Lutherans, Achievement Against the Odds Award, April 2003
Co-chairperson, Student Outreach & Support (SOS) Club
Student Government Representative
Student Ambassador
Appleton Womens Club Scholarship Recipient, May 2003
Student Leadership Award December 2003
Salman Foundation Scholarship Recipient 2003, 2004
Skills:
Excellent organization and time management skills
Computer literate -- skilled in Microsoft Word, Access, Excel,
PowerPoint, Adobe, Photoshop, FrontPage, People Soft, Project Management, Goldmine, JD Edwards, AS400, Microsoft Outlook, and Desktop Publisher; Avaya Soft Console switchboard, also skilled in windows operating environments and internet use
Keyboarding skills at 55 WPM accurately
Proven ability to handle multiple tasks; work well under pressure
Experienced in working with individuals from diverse cultures
Work effectively both independently and as a team member
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response. |
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