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| Desired Industry: Education/Teaching/Training |
SpiderID: 18606 |
| Desired Job Location: Bridgewater, New Jersey |
Date Posted: 1/25/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: ASAP |
| Desired Wage: 70000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Other |
Willing to Relocate: No |
Objective:
To acquire a position as a Technical Training Specialist, Solutions Specialist, or Project Leader within a company that not only will allow me to utilize my skilled specialty but also will allow me the opportunity to impart my knowledge on others.
Experience:
Taught thousands of end users Ricoh business process and technical product lines nationally.
Trained students on connectivity of Ricoh products and document solutions on both entry and advanced levels. Document Solutions include: Documentmall (Documentum backend), Stellent, Global Scan, ScanRouter Enterprise, eCopy (integrates with assorted back ends e.g. RightFax, Captiva, Hummingbird, etc.)
Audience training included entry to advanced level classes taught to a variety of students including field technicians, tier 1~3 technical support personnel, marketing and sales associates and executives.
Researched complex technical questions and issues and relayed answers to other instructors as well as technical, and design staff.
Interacted with core Development Team, Technical Services, and Marketing departments to insure latest information was available and tested for all technology classes.
Supplied input as a SME to CompTia for the new PDI+ certification classes for use in national deployment.
Coordinated, documented and tracked all training schedules, data loads and associated classroom PC maintenance as well as set up for all classes weekly.
Created new and maintain existing GHOST images for all classroom PCs.
Assist core design group in writing hardware and software related classes.
Managed and conducted testing labs for accuracy and functionality in both written and practical forms.
Instrumental in working with the design group to create and teach Ricoh Universitys first fully accelerated learning courses.
Maintained all classroom equipment and address books for scanning purposes.
Education:
EDUCATION
Metropolitan Technical Institute Saddle Brook, NJ 1984-1986
*AA in Electronics Technology
CERTIFICATIONS
CompTia CDIA+ (11/05, Certified Document Imaging Architect), Network+ (4/03), A+ (1/02),
CTT+ - 6/00, Certified Technical Trainer this is a comprehensive skill assessment for training technical and functional materials.
Other Certifications include:
INTRODUCTION TO SOLUTIONS PRODUCTS
B230/B237 BLENDED LEARNING PART I
B230/B237 BLENDED LEARNING PART II
INFORMATION SECURITY MANAGEMENT
IMPLEMENTING DOCUMENTMALL 9.0
Affiliations:
ASTD member
Skills:
Accomplished Technical Training Consultant with 10+ years experience specializing in Instructional Design, Training Coordination and Technical Training Delivery for Fortune 1000 clients.
Proven ability to conceptualize, develop, and deliver process and software application courseware and documentation.
Highly experienced in assessing audience needs and working with stakeholders at all levels of the organization.
Specialized expertise in platform skills, technical course development, user documentation, problem solving and various training delivery methods.
Expertise in:
Assessing learner needs and tailoring the learning experience to those needs
Collaborating with design team to bring the best training experience possible to the student
Researching new developments in technology and compliances (SOX, FERPA, Graham Leach Bliley, etc.) and imparting that knowledge to students and team members
Managing classroom security authorization matrix
Maintaining internal mail servers (Domino, Exchange and SMTP) for all technology classes
Microsoft Office Applications
Reference:
Furnished upon request
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response. |
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