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Booking Supervisor/ Operations Supervisor Resume
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| Desired Industry: Entertainment |
SpiderID: 18570 |
| Desired Job Location: Succasunna, New Jersey |
Date Posted: 1/23/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: 2/4/2008 |
| Desired Wage: 45000 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 50-75% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Yes |
Objective:
Dependable and self motivated Music Agent with over 15 years experience. Detail oriented and organized with excellent problem solving and communications skills. Driven to recruit and develop a team with personality and skill sets to become future leaders in entertainment. Committed in making sure that exemplary customer and client service is maintained and nurtured at all times.
Experience:
Quick Flight Aviation
(Contracted Position) – Chicopee, MA 2007
Skybus Airways Station Manager / Trainer
•Responsible for the entire station’s operation for Skybus.
•Maintaining budgets and operational costs.
•Human Resources administration and employee development.
•Negotiator for operational contracts with preferred vendors.
•Employee hiring, development, scheduling and discipline.
•Conducted Ground Safety Classes and Customer Crisis Resolution classes
•Awarded the best operated outstation for the Skybus overall to date.
Virgin Atlantic Airways Ltd – Chicago, IL / Toronto, Ont / Boston, MA
1997-2005
Lead Ramp Agent and Senior Passenger Service Agent
•Gathered and reported all performance issues not being met or exceeding.
•Successfully trained the contracted staff in baggage and ramp security.
•Acted as a Temporary Supervisor in Chicago during staffing irregularities.
•Advised and trained all contracted staff in airline and aviation skills sets.
•Load sheet certified for Boeing 747-400 and Airbus 340-300/600.
•Trained in all applications of Microsoft Office and Outlook
•Represented Virgin Atlantic at job fairs, sales meetings and industry events.
•Responsible for maintaining set levels of station supplies and aircraft stores.
•Severance package received in October 2005 due to company outsourcing.
Virgin Entertainment Group – Boston, MA
2001-2002
Megastore Shift Manager – Operations
•Increased store profitability by creating a unique staff of varied talents and skills.
•Facilitator for all of the VIP appearances and events.
•Hired more than 60 employees with a retention rate of at least 70% the first year.
•By finding creative ways of food presentation the Café sales tripled each year.
•Trained the Loss Prevention Department in customer service with out altercations.
Education:
Bachelors Degree of the Arts
1992
William Paterson College – Wayne, NJ – Majored in Communications, Photography Minor
Associates Degree of the Arts
1989
County College of Morris – Randolph, NJ - Majored in Media Studies, Broadcasting Minor
Affiliations:
•Eagle Scout – Troop 54, Succasunna, NJ
•Who’s Who in American Junior Colleges
•James Sprow Award and Scholarship – Municipal Award for Community Service
•Virgin Atlantic Airways Hero Award Nominee - Airport Services Department
•GEM Award recipient for Customer Service and Management Recognition
Reference:
Mr. Thomas Collins
495 Beacon St, Boston, MA 02115
617-460-3860
Sergeant Major Colin Rixon
6 Edgemoor Cr, Wellesley, MA 02482
603-556-2163
Mr. Jason Carnzu
34 Severn Rd, Maiden Bower, West Sussex, UK, RH10 7ZF 011447872619644
Mr. Christopher Girling
42 Hampstead Rd, Bristol, UK, BS4 3HJ
011447786322067
Candidate Contact Information:
| Name: John Wright |
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| Street: |
Phone: 973-970-0459 |
| City: Parsipanny |
Fax: - |
| State: New Jersey |
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| Zip: 07876 |
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| Web Site: |
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