Public Relations/Customer Service Resume

Desired Industry: Entertainment	SpiderID: 18538
Desired Job Location: phoenix, Arizona	Date Posted: 1/21/2008
Type of Position: Full-Time Permanent	Availability Date:
Desired Wage:
	U.S. Work Authorization: Yes
Job Level: Management (Manager, Director)	Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Masters	Willing to Relocate:

Objective:
To secure a position at a company in any field that strongly encourages individual creativity, while stressing use of customer service and communication skills

Experience:
03/2005 to present
BROADCASTERS TRAINING NETWORK—120 W. Dayton Street, #C-1, Edmonds, WA 98020 888-76RADIO
Mentor/Radio Broadcasting Instructor (Free-lance)…
The instruction of a radio student on an individual basis in all aspects of the Radio Broadcasting Industry. Skills required for this position include those of attention to detail, strong leadership, excellent written and verbal communication, motivational skills, and the ability to relate one-on-one.

08/31/05 to 11/02/07
KSGN (Contemporary Christian) – 2048 Orange Tree Lane, Redlands, CA 92374 909-583-2150
Air Personality w/Audio-Vault (Mid-days), Programming Assistant, and Production Coordinator/Supervisor…
Responsible for the local broadcast of a music program that relates to everyday adult life, using Christian principles as a guide. Duties also included production of announcements, ensuring that all pre-recorded shows are loaded into AV computer system, excellent communication skills, multi-tasking and the ability to encourage financial support from listeners.

12/03 to 08/2005
PREMIERE RADIO NETWORKS (PRN – Radio Syndication Company) – 15260 Ventura Blvd., Sherman Oaks, CA 91403
NOC (Network Operations Center) Operator…
Operate a broadcast computer system program for purposes of disseminating radio shows to various radio station affiliates nationwide. Position involves multi-tasking, attention to detail (making sure the correct shows are loaded into the computer and transmitted to the correct radio stations), problem-solving and organizational skills (making sure to provide accurate/efficient service in an organized manner), quality control (making sure radio shows are without flaw before transmitting them to the radio stations), and strong customer service skills when working with radio station affiliates in order to efficiently meet their needs.

10/01 to 12/03
PREMIERE RADIO NETWORKS (PRN) – 15260 Ventura Blvd., Sherman Oaks, CA 91403 818-461-5409
XM Satellite Radio Operator…
Job entailed the monitoring and maintaining of quality radio programming, as well as the digital editing of various talk shows for broadcast on two XM Satellite Radio channels. It required multi-tasking, attention to detail (to make sure proper programming elements are in place for broadcast), organizational skills, quality control, problem-solving skills, and good customer service skills (when working with affiliate radio stations who produce the shows in order to provide top-notch service).

12/00 to 12/03
Arrow Merchandising/FOSSIL – 12121 Wilshire Blvd., #610, Los Angeles, CA 90035-1123 (Headquarters: Richardson, TX)
Product Demonstrator/Customer Service Representative…
Responsibilities involved travel to selected department stores, the setting up of Product cases, and the demonstration of product. The position necessitated professionalism as well as strong customer service and organizational skills.

1/00 to 9/01
KOST (Adult Contemporary) – 330 N. Brand Blvd., Glendale, CA
Air Personality w/Dalet & Prophet computers… See above

9/94 to 11/99 KTWV (Smooth Jazz Radio Station) – 8944 Lindblade St., Culver City, CA 90232 310-840-7100
Evening Air Personality …
Position involved heavy public appearances, multi-tasking, strong communication/customer service skills when dealing with radio listeners and clients, and heavy commercial production for the quality broadcast of client commercials.

Education:
Master of Arts Management
University of Redlands – Redlands, CA

B.A. English/Communications
(Minor-Radio Announcing)
Mundelein College – Chicago, IL

Skills:
Basic Spanish
Microsoft Office
Type 50wph
Excellent written/verbal communications
Interpersonal skills
Leadership skills

Reference:
Julio Flores, Owner
WESTERN FRONT RADIO
14341 Chandler Blvd., #12
Sherman Oaks, CA 91401
818-822-2218 / 818-201-6089

Yvette Pacheco
Traffic Director
KCXX RADIO
San Bernardino, CA
909-384-1039

Rees Evans, Owner
CAPTIVE AUDIENCE
5997 Brockton, Ste. B
Riverside, CA
909-784-2875

Candidate Contact Information:

Name: cathi patino
Street: -	Phone: 909-455-3497
City: Buckeye	Fax: -
State: Arizona
Zip: -
Web Site: