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| Desired Industry: Clerical/General Office |
SpiderID: 18333 |
| Desired Job Location: atlanta, Georgia |
Date Posted: 1/12/2008 |
| Type of Position: Full-Time Permanent |
Availability Date: immediately |
| Desired Wage: 13/hr |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: No |
| Highest Degree Attained: Other |
Willing to Relocate: No |
Objective:
To obtain a permanent customer service position with a successful and reputable company utilizing my skills, educational background and work experience.
Experience:
2006 – 2007 Schneider National Atlanta, GA
Driver Business Representative/Customer Service
Liaison between driver, load planner and Schneider Corporate customers. Assisted drivers with pay and driver related issues. Completed managerial calls and made decisions in the absence of the board manager.
2002 – 2006 Bellsouth Internet Department Atlanta, GA
Billing /Retention Agent/Customer Service
Provided quality customer service at all times, while receiving numerous commendations.
Provided assistance to customers with internet accounts, in call center environment. Extended “save offers” for the purpose of maintaining customers accounts.
1998 – 2002 The National Center for Paralegal Training Atlanta, GA
Receptionist/Administrative Assistant
Provided administrative assistance to the Director of Admissions. Answered incoming calls via switchboard and directed to appropriate personnel. Provided assistance to students and lawyers as needed.
1995 – 1998 Sprint PCS
Customer Care Advocate Atlanta, GA
Answered inbound call center calls (approx. 100/day). Set up new accounts while activating cell phones. Assisted customers with accounts issues and statements. Met daily- set goals.
1990 – 1995 Cobb County Schools
Substitute Teacher Marietta, GA
Taught middle school classes, as well as prepared school lessons and assignments for the day.
Education:
1987 – 1988 Clayton State University Morrow, GA
Major: Business Administration
1984 – 1985 Spelman College Atlanta, GA
Major: English
Skills:
Proficient in Microsoft Office 2003, QuickBooks and 10-key by touch (9,000kph). More than 7 years of administrative and customer service experience, including call-centers. Excellent organizational skills and prioritizing abilities, self-starter, and task oriented and fast learner.
Reference:
Available upon request.
Candidate Contact Information:
TheJobSpider.com has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response. |
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