Director Operation / Snacks and Confectionery Resume

Desired Industry: Executive	SpiderID: 17854
Desired Job Location: Newark, New Jersey	Date Posted: 12/20/2007
Type of Position: Full-Time Permanent	Availability Date: 1.28.08
Desired Wage: 95,000
	U.S. Work Authorization: Yes
Job Level: Management (Manager, Director)	Willing to Travel: Yes, 25-50%
Highest Degree Attained: Bachelors	Willing to Relocate: Yes

Objective:
This is who I am and what I can do:

GENERAL MANAGER / OPERATIONS EXECUTIVE

Broadly experienced professional with unique combination of business and entrepreneurial skills. Founder and general manager of $10 million corporation with a demonstrated expertise in developing and retaining account relationships with Fortune 500 clients. Accomplished at creating value by producing high-quality products and services, motivating a multi-cultural workforce, and engineering committed partnerships with clients, vendors, and employees.

Experience:

Berkeley Mills, Berkeley, CA
(Custom furniture and kitchen manufacturer to the trade and end-customers, with revenues of $6 million.)
GENERAL MANAGER, Aug. to Dec. 2007

Brought in, for the short-term, to assist in structuring domestic operations and creating strategies to strengthen company profile and brand. -Led five-person management team in
sales and marketing, accounts payable,
engineering, production, and finishing.
-Improved efficiencies and eliminated waste using Six Sigma methodologies.
-Led task force to reengineer company website and improve search engine optimization.
-Championed the concept of a �virtual store� to inspire customer confidence in company products.

Mendham Furniture, Mendham, NJ
(Design / construction of rough timber to fine furniture for homeowner, architects, and interior designers.)
CO-FOUNDER / CRAFTSMAN, 1989 to present (part-time)

Commissioned to design, engineer, and build custom interior furniture and cabinetry. Ensure and guarantee customer satisfaction by understanding the needs of each client and providing quality work.

United Forms Finishing Corporation, Hillside, New Jersey
(One-stop, outsource printing and mailing center providing back office support operating in a B2B environment.)
FOUNDER / CEO / COO, 1981 TO 2005

Grew revenues to $10.2 million per annum and expanded operational staff to 56. Established and implemented all policies and procedures, and guided all integral aspects of the organization, including account development, marketing, sales, product and service mix, facilities management, fiscal planning and administration, and logistics. Prepared and administered $10 million departmental budgets, with full P&L accountability.

Operations Management:
-Reduced annual rent 72% over 10 years by relocating and securing two leases in prime Newark Liberty International Airport area at half of current market rate.
-Eliminated $24 million in paper and storage costs. Directed development of a proprietary paperless-forms program and CD-ROM archival system for three key clients.
-Authorized and secured the procurement of $20 million in capital equipment.
-Reduced on-hand inventory by 83% utilizing a Just-In-Time (JIT) process.
-Slashed gas and electrical usage by 49% by instituting energy conservation program.
-Developed Disaster Recovery Plans (DRP) and Business Continuity Plans (BCP) to ensure continuous operations.
-Leveled overloaded conditions during production spikes and increased output by 25% by cross-training personnel to meet peak workload demands.

Sales & Marketing Management:
-Cultivated partnerships that resulted in a 75% account retention rate with corporations such as New York Stock Exchange, Mellon Bank and Johnson & Johnson.
-Solicited and acquired multimillion-dollar accounts and served as client�s point of contact for Watson Wyatt, Fidelity Investments, PricewaterhouseCoopers, Deloitte & Touche, Barnes & Noble, Merrill Lynch and CBS.
-Directed consulting team to create a state-of-the-art in-house printing and mailing operation at Pricewaterhouse which generated $405,000 in consulting revenues over a nine-month period.
-Directed marketing activities, including trade shows to bolster company image and brand.
-Achieved an estimated $5 million in revenue from key accounts during the annual open-enrollment period.
-Initiated and developed Customer Facing Web site to allow clients to monitor the progress of job(s).

Executive Management:
-Negotiated and packaged the company for sale.
-Led a six-person management team through revitalization and turnaround, guiding the company through economic recession, inflation and several external disasters. Expanded our market segment and introduced new services that changed a deficit in 2001 to a positive net worth of $932,000 in fiscal years 2003 to 2005. Negotiated the acquisition of two firms at attractive price-to-net-profit ratios to broaden company�s service base, realized improved production economies, blending new synergies and increasing annual revenue by 11.8%.
-Developed first formal corporate social responsibility (CSR) initiatives. Implemented a Hurricane Katrina assistance program and donated materials to first responders during 9/11 disaster. 85% of staff enlisted as volunteers; and together raised $56,000 in funds.

Education:
Six Sigma, Villanova University, Villanova, PA

Solution Series for Non-Profit Leaders, County College of Morris, Randolph, NJ

BBA, Economics / BA, Education, University of Massachusetts, Amherst, MA

Course of Study: Economics, University of Keele at Staffordshire, England

Affiliations:
Board of Directors, Camp Billings, a not-for-profit summer camp in Fairlee,VT

Fundraising, Leukemia & Lymphoma Society, through Team-in-Training (TNT)

Skilled Volunteer, rebuilding homes in Waveland, MS for those displaced by Hurricane Katrina

Sponsor, the University of Massachusetts Student Mentoring Program

Mentor, underprivileged children in the Bronx, NY

Skills:
-Project Design
-Operations Management
-Account Management
-Continuous Process Improvement
-Customer Retention
-Relationship Management
-Risk Assessment & Continuity Planning
-Asset & Resource Management

Additional Information:
MY MOST SIGNIFICANT BUSINESS ACCOMPLISHMENT
I launched and built a $10.2 million dollar printing/mailing business from a $271 investment, providing employment, benefits and career opportunities that made a difference in the lives of hundreds of families in the tri-state area. Serving as both CEO and COO, I set the strategic vision that established and built our niche and formulated goals that resulted in double-digit annual sales growth for over two decades. In more recent years, I broadened the company�s service base, establishing a one-stop shopping approach that enabled it to weather dramatic economic downturns; despite the impact of the 9/11 tragedy, we increased revenues by 11.8% from 1999 to 2005 and grew staff to 56 employees. I made continuous process improvements to take maximum advantage of time, resources and inspiration. This commitment to excellence, intelligent planning, focus and best practices enabled me to then negotiate a profitable sale of my 55% interest.

Reference:

Reference / Relationship:

Patricia Jackson / Client 1981 to 2005
Retired Principal Deloitte Consulting, LLC, NY, NYC
Mobile: 973.723.4764

Lou Valentino / Client 1982 to 2000
Watson Wyatt NY, NYC � Retired Director of Defined Contribution
Home office: 973.746.9032

Ralph Lawrence/Reported to Mr. Lawrence
while working at CB and
serving on the board of
directors.
Retired YMCA Camp Director, Fairlee, VT
Home: 802.222.4078

Roger Franco / Colleague and friend.
Siemens � Sr. Vice President, Operations Actively fund-raising for local not-for-
profits.
Mobile: 201.936.7612

James Button / Colleague and friend.
CEO � Edascio, LLC

Coach youth
wrestling.
Marathon/triathlon
training.
Office: 973.543.9001

Kirsten Dixon / Colleague and career
coach.
Brandego, LLC � Founding Partner
Office: 603.580.2208

Candidate Contact Information:

Name: James d'Amico
Street: -	Phone: 973.255.0861
City: Mendham	Fax: -
State: New Jersey
Zip: -
Web Site: