Translator/Interpreter Resume

Desired Industry: Interpreter/Translators	SpiderID: 17817
Desired Job Location: Germantown, Maryland	Date Posted: 12/18/2007
Type of Position: Full-Time Permanent	Availability Date:
Desired Wage:
	U.S. Work Authorization: Yes
Job Level: New Grad/Entry Level	Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: MBA	Willing to Relocate: No

Experience:
INDEPENDENT CONSULTANT, Fredericksburg, VA 2005 – 2006
• Developed business plan and assisted with start up of a bubble tea business
• Developed costing & pricing model streamlining manufacturers bidding process
• Conducted market studies for a fashion accessories retailer

SHARE FINANCING EXECUTIVE, Citibank (Malaysia) 2002 to 2003
• Responsibilities included various sales and service activities, including profiling, consulting, customer retention and outreach. Took steps to retain customers through proactive customer service and increase their total association with Citibank.
• Analyzed customer portfolio, provided investment consultancy and customer service adding 15 new stock investors.
• Performed competitor analysis. Enabling team to develop effective strategies to attract new customers and retain existing customer base in this dynamic and highly competitive environment.
• Liaised with stockbroker to Research and maintain awareness of timely stock market information.

Accomplishment
Won a contract valued at 5 million in my second month at work. My colleagues had failed on prior attempts to win this key client from our competitor HSBC Bank. This achievement exceeded my individual target of 2 million by 250%.

IT ANALYST, EGL Eagle Global Logistics (Singapore) 2001 to 2002
• IT and Information System operation planning and management.
• Technical support and troubleshooting on network, Hardware & Software applications.
• Windows Server and Network administration, TCP/IP configuration, Internet/Ms Outlook/Exchange email setup, security and backup system administration.
• Coordinated activities with both in-house and outsourced assignments.
• Directed support for IBM SAP Warehouse Management System
• Acquired and managed IT/IS resources
Accomplishment
• Lead project team that reconfigured the entire network system of 200 workstations.
• Proposed to management, gained acceptance and implemented the consolidation of printing and copier machine from small individual workstations into fewer, more reliable, and faster machines. Resulted a significant cost saving on office space, maintenance and reduced wastage.

SYSTEM ANALYST, Shimano (Malaysia) 1996 to 1999
• Responsible for the development, implementation and support of IS software.
• SDLC, Information Systems analysis, feasibility study, system design, development, implementation, testing, maintenance, enhancement
• System procedures and user guide documentation.
• Performed requirement analysis, system evaluation and future planning with the alignment of the overall business strategy.
• Database design, and maintenance
• Developed and conducted training program for the system users.

Accomplishment
• Our IT team was awarded the Best Small Group Activity (SGA) team of the year. This was based on our group achieving best performance on multiple projects, resulting in improved productivity and cost savings for the company with 1,400 employees and over 300 computer users on site.
• Planned and orchestrated the replacement of fixed hard disk drive to removable hard disk drives on 250 PC workstations. Reduced the down time of users with quicker replacement of corrupted hard drives, and increased the job efficiency of IT support technicians.

QUALITY CONTROL MANAGER, Wearnes Electronics (Malaysia) 1994 to 1996
• Worked closely with customer to ensure the meeting of all aspects of product quality, product improvement (Computer Hardware and high tech electronics product).
• Managed Quality Control department and resources, supervised 25 – 30 hourly employees
• Coordinated between production personnel and customers, and to perform failure analysis and took corrective action on the non conformance product.
• Collecting, organizing, analyzed QC data and presented to the stakeholders.
• Developed and conducted training regarding QC, QA specification, safety and standard operating procedure.

Accomplishment
• Liaised with top management to gain understanding of overall business objectives. Formulated timeframe for completion of project, including milestones, equipment, and special training. Represented department for ISO 9002 inspection activities, gaining certification for processes.
• As a QC department manager faced with demanding production schedules, was available 24/7 to ensure our commitment of 100% on time delivery to our client base.

COMPUTER PROGRAMMER, Transformative Business Solution (Malaysia) 1992 to 1994
• Software system development, testing, maintenance and enhancement
• Provided customer, user support and training.

Education:
• Master of Business Administration, Oxford Brookes University, Oxford, UK 2005
** GPA 3.5 equivalent
• BS, Honors in Computing & Information System, Oxford Brookes University, Oxford, UK 2000
** GPA 4 equivalent
• Certificate in Business Development, Oxford University, Said Business School, UK 2004

Affiliations:
Member of Association of MBAs (AMBA)

Skills:
Quad lingual, MBA qualified professional with the ability to translate and interpret. Fluent in English, Mandarin, Malay and Taiwanese. I resided in the UK earning my under and post graduate degrees, doing extensive research papers.
Excellent interpersonal and communication skills with the flexibility and experience required to adjust to pressure and change. Disciplined, self-motivated and result-oriented individual, outstanding on a team or working independently.

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