Office Administration Resume

Desired Industry: Clerical/General Office	SpiderID: 1777
Desired Job Location: Baltimore, Maryland	Date Posted: 1/26/2005
Type of Position: Full-Time Permanent	Availability Date: January 27, 2005
Desired Wage: $20,000
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: No
Highest Degree Attained: High School/Equivalent	Willing to Relocate: No

Objective:
Administrative office professional with 10 years of progressively variety of office settings. Strong computer skills in applications, including Word processing, spreadsheets and database. I rapidly learn new software's and function well with others. I am responsible, reliable; work accurately, efficiently and quickly.

Experience:
9/2001-11/2004
Burrows Medical Corporation
Mary Kimble
301-790-3441
Customer Service Representative
Duties include: Directly responsible for resolving all customer service complaints and problems, produced monthly reports tracking compliant data, tracked customer compliant successes/failures and produced monthly reports to management, responsible for document release faxes, was responsible for monitoring all documents incoming and outgoing, order entry, filing, scheduled monthly departmental meetings

1/2001-8/2001 American Red Cross
Doris L. Bronson
410-879-6984
Donor Suitability Specialist
Duties include: Supervisory review of deferral records, knowledge of blood bank procedures including deferral criteria, donor acceptance, blood product quarantine and release in regulated working environment, nine months of medical review and follow-up, notify Quality Effectiveness staff for donors accepted in error, assure record compliance with federal and local regulated laws, computer experience such as National Biomedical System (NBCS)

Additional Experience
2/1997-8/2000 Indusco
Lisa Dabrody 410-727-0665

6/1992-12/1996 United Healthcare
Claudia Wainwright
410-277-6000

Education:
Southern High School Baltimore, MD 21225 Received Diploma
June, 1990

Skills:
Microsoft Office (Word, Excel, Outlook, Access, PowerPoint); Lotus Notes able to adapt and learn any new software, typing speed 40 wpm with 90% Accuracy; data entry - 12,000 keystrokes with 90% accuracy

Additional Information:
Seton Hospital Owings Mills, MD Certificate of proficiency for Medical Terminology 1994

Reference:
I will be happy to discuss them in an interview.

Candidate Contact Information:

Name: Angel McDaniel
Street:	Phone: 410-355-0835
City: Baltimore	Fax: -
State: Maryland
Zip: 21225
Web Site: