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| Desired Industry: Information Technology |
SpiderID: 17580 |
| Desired Job Location: Decatur, Georgia |
Date Posted: 12/7/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: 12/10/2007 |
| Desired Wage: 60,000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: No |
| Highest Degree Attained: Other |
Willing to Relocate: No |
Objective:
Network Systems Specialist with extensive technical expertise in network administration & project management. Skilled in all areas of computer technologies including: installation, configuration, maintenance, troubleshooting, design and conversion. Successful in planning, managing and implementing programs and improving operational efficiencies and user knowledge. Excellent communication, organization, and team-building skills.
Experience:
NETWORK ADMINISTRATION / PROJECT MANAGEMENT
Network Systems Specialist with extensive technical expertise in network administration & project management. Skilled in all areas of computer technologies including: installation, configuration, maintenance, troubleshooting, design and conversion. Successful in planning, managing and implementing programs and improving operational efficiencies and user knowledge. Excellent communication, organization, and team-building skills.
INOVIS, Alpharetta, GA 2005-2007
NETWORK SUPPORT SPECIALIST II
Administered and supported customer facing connectivity methods. Served as a Change Manager in regards to network infrastructure changes.
Planned, implemented and managed a VPN migration project, together with all processes and procedures to support a data center move affecting over 400 VPN customers
Coordinated and scheduled subcontractors per service request with a 95% completion rate.
Developed and delivered connectivity specific training to Customer Support and Implementations departments.
Expanded customer base by providing Pre-Sales connectivity to support to potential customers.
Actively managed network infrastructure changes.
Executed problem resolution assistance to customer support.
AVADO BRANDS, Madison, GA 2005
NETWORK ADMINISTRATOR
Administered and integrated network using both Novell and Windows operating systems. Daily tasks included database management, systems analysis and design, workstation maintenance and repair and LAN management.
Defined and executed disaster recovery testing and daily routine.
Tested and modified entire company’s intrusion detection plan, reducing intrusion attacks by 35%.
Provided desktop support to both local and remote users.
Evaluated and implemented cost effective proactive changes to the network infrastructure.
Administered Novell, Windows, GroupWise, MS SQL and Blackberry Enterprise servers.
iSTAR FINANCIAL, Atlanta, GA 2004
LAN / DESKTOP ADMINISTRATOR (Contract)
Performed routine network administrative tasks in a Novell, Windows, SUSE Linux environment.
Prepared and delivered network documentation in regards to Sarbanes-Oxley compliancy.
Research, designed, implemented and supported Citrix as the remote access VPN solution for the entire company.
Devised and managed the equipment replacement project.
Provided desktop support to both local and remote users.
Used NovaNet to define and execute disaster recovery plan.
PRACTICEWORKS, Atlanta, GA 2004
TECHNICAL SUPPORT REPRESENTATIVE (Contract)
Provided Level II product support to customers wishing to automate dental office billing, procedure coding, patient scheduling and patient records.
Used Clientele to log customer issues and to document problem resolution.
Created sound resolution documents for knowledgebase.
Provided administration and support of FoxPro and Sybase database software.
Contributed to the revised user training and product documentation manuals.
STATE OF GEORGIA, Atlanta, GA 1999-2005
LAN ENGINEER / SYSTEMS ANALYST
Executed daily network administration tasks within an integrated Novell and Windows environment. Analyzed, developed, maintained, and supported application software and workstations for the entire Office of State Administrative Hearings.
Designed and deployed Novell and Window servers and workstations.
Defined and implemented network security using both Novell BorderManager and Checkpoint NG Firewalls.
Managed a software design project to replace daily docket assignment and review meetings.
Managed and administered network infrastructure changes.
Administered GroupWise, Zetafax, Citrix, and MS SQL Servers.
Developed and managed a $100,000 Information Technology budget.
TEAM HELVESTON ASSOCIATES, Atlanta, GA 1998-1999
CUSTOMER SERVICE / DATA ENTRY/HELP DESK
Provided technical assistance to both local and remote users.
Managed pricing and barcode database.
Served as backup server administrator.
APPLE ONE TECHNOLOGIES, Atlanta, GA 1998
HELP DESK
Provided first level support to commercial users regarding telecommunication needs. Managed and recorded all telecommunication customer changes.
Maintained customer MS SQL database.
Managed over 200 communication change projects.
Obtained and scheduled resources for changes.
NAPP DEADY, Atlanta, GA 1997-1998
HELP DESK / DATA ENTRY
Assisted in installation of ANDI and other software packages.
Installed and managed network printers and print devices within a Windows NT environment.
Used SQL to keep and accurate price and product list for all manufacturers represented in the show room.
Created, managed and implemented training of all new sales representatives as pertaining to the ANDI and Microsoft Office software packages.
HEWLETT PACKARD, Atlanta, GA 1996-1997
CUSTOMER SUPPORT ASSOCIATE / HELP DESK / TEAM LEAD (Contract)
Used Case Based Reasoning (CBR) as a tool in helping the customer resolve issues.
Served as team leader on issues pertaining to system problems, performance, payroll and morale.
Revised and implemented structured training manual for all new and current employees.
CISCO CERTIFIED NETWORK ASSOCIATE,
Cisco Networking Academy, (March 2008)
NETWORK ENGINEERING MANAGEMENT
Computer Learning Center, (April 1999)
General Studies, Dekalb College
General Studies, Fort Valley State College
Education:
CISCO CERTIFIED NETWORK ASSOCIATE,
Cisco Networking Academy, (March 2008)
NETWORK ENGINEERING MANAGEMENT
Computer Learning Center, (April 1999)
General Studies, Dekalb College
General Studies, Fort Valley State College
Skills:
APPLICATIONS:
ArcServe, Automate, Blackberry Enterprise Server, Citrix, FireFox, MS Access, MS Active Sync, MS Excel, MS FrontPage, MS Internet Explorer, MS PowerPoint, MS Project Manager, MS Word, MS Outlook, MS Outlook Express, MS Exchange 5.5, MS Exchange 2000, Netscape, PC Anywhere, RemoteWare, MS Visio, McAfee Antivirus, NetSupport, Norton Ghost, Veritas Backup Exec, GroupWise 4.1, GroupWise5.x, GroupWise 6.5, Lotus Notes, Crystal Reports, InovisWorks, BizManager
DESKTOP OPERATING SYSTEMS:
MS Windows 3.11, MS Windows 95, MS Windows 98, MS Windows ME, MS Windows XP, MS Windows Vista, MS Windows NT 3.51, MS Windows 4.0, MS Windows 2000
HARDWARE:
Blackberry, Palm, Pocket PC Devices, Cisco Routers, Intel-based Desktops, Intel-based Laptops, Intel-based Servers, HP Procurve Hubs, HP Procurve Switches, Nokia Firewall Appliances, DDS Tape Backup, DLT Tape Backup, CD/DVD Writer
LANGUAGES/DATABASES:
Active Directory Programming, Scripting ASP, HTML, FoxPro, MS SQL, Sybase, Visual Basic
NETWORK OPERATING SYSTEMS:
MS Windows NT 4 Server, MS Windows NT 4 Terminal Server, MS Windows 2000, MS Windows 2003
Novell 3.12, Novell 4.x, Novell 5.x, Novell 6.5, Novell SUSE LINUX
NETWORKING:
Category 5 cabling, 10BaseT Cabling, Ethernet, Microsoft Networking
NETWORK SECURITY:
VPN, Novell NDS4NT, ZenWorks, Information Security Officer, Novell BorderManager 3.5, CheckPoint Firewall 1, CheckPoint NG, SonicWall, NetScreen, Cisco, Watchguard, MailWise
PROTOCOLS & SERVICES:
AS2, DNS, DHCP, TCP/IP, IPX/SPX, RIP, IGRP, EIGRP, RAS, BGP, OSPF, IKE, IPSec, Terminal Services
PROJECT MANAGEMENT:
Technology Consulting, Technology Management, Networking Infrastructures, System Implementations, Security Analysis, Telecommunications, Inventory Management, Resource Utilization, Evaluation & Testing, Training Management, Troubleshooting, Applications Development
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
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