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| Desired Industry: Information Technology |
SpiderID: 17525 |
| Desired Job Location: Tallahassee, Florida |
Date Posted: 12/4/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: Within one month |
| Desired Wage: 50,000 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Yes |
Experience:
6/2007 to Present C&C International Tallahassee, FL
Senior Support Engineer/Manager
„X Hardware Support for Dell, and Hewlett Packard
„X Support of County School Districts in the Region
„X Coordinator of Special Projects
5/2007 to 6/2007 BMC Solutions Tallahassee, FL
Field Technician
„X Project for City of Tallahassee, Florida. Part of a team responsible for installing computers for City Employees.
„X Worked with city internal staff to ensure pc setup and data migration.
„X Also responsible for PC wipes and end user training.
3/2007 to 4/2007 The Computer Merchant Tallahassee, FL
Field Technician
„X Project for Social Security Administration. Responsibilities include tower replacement, monitor installs, and initial testing. Ensured proper PC setup, and ensured proper BIOS settings.
„X Acted in an assistant role to the onsite project supervisor. Assisted supervisor when needed and guided other technicians when called upon.
09/2006 to 10/2006 Insource Tallahassee, FL
Field Technician
„X Subcontractor for Unisys Corporation
„X Field Technician for Tallahassee, Florida and surrounding region.
„X Responsible for hardware trouble tickets on Dell and Gateway systems
08/2006 to 09/2006 Prescott IT Solutions Tallahassee, FL
Network Support Specialist
„X Support Technician for small businesses in Tallahassee, FL area.
„X Responsible for hardware and software trouble tickets on Dell and IBM model machines.
„X Gained experience installing a WSUS server and experience with laying wire drops and installing new data jacks.
6/2006 to 7/2006 Prism Pointe Technologies Tallahassee, FL
Desktop Support Specialist
„X Subcontractor for Hewlett Packard
„X Technician assigned to the Department of Highway Safety and Motor Vehicles for Tallahassee, FL and the surrounding region.
„X Responsible for PC, Printer, and UPS trouble tickets for Hewlett Packard.
„X Assigned to a nationwide rollout project for Hewlett Packard printer replacement
4/2006 to 5/2006 Advanced Systems Design Tallahassee, FL
Desktop Support Specalist
„X Support Technician and contractor for Dell and Gateway Systems at Department of Corrections
„X Responible for Dell and Gateway Hardware trouble tickets.
„X Gained new experience on Peregrine Helpdesk System
2/2004 to 12/2005 Florida Department of Education Tallahassee, FL
Office Automation Specialist
„X As a desktop support technician (2/2004-12/2005): Troubleshooting hardware and software problems related to Dell desktops and laptops. Responsibilities include verifying proper virus software and definitions, Microsoft Office products, and verifying user specific programs were installed and functioning properly. Also gained experience with Symantec Ghost, ScriptLogic, and desktop remote management tools.
„X As a Helpdesk Technician (2/2004-7/2004): Worked part time as a helpdesk technician for the Department of Education Data Center. Covered the Helpdesk by answering user requests by phone, by email, and by using the Magic automated helpdesk system. Elevated calls as necessary to the proper support team.
4/2002 to 6/2002 Department of Juvenile Justice Tallahassee, FL
Distance Learning Assistant
„X Temporary OPS Position
„X Helpdesk Experience (Correction Officer¡¦s Required Education)
5/2001 to 8/2001 Cybermark Tallahassee, FL
Intern
„X Ethernet cable construction
„X Windows XP Beta
„X Network design and planning
Education:
2001 Florida State University Tallahassee, FL
Information Studies
„X Bachelor of Science in Information Studies
„X Concentration in Network Administration and Website Development
„X Teaching Assistant and Student Senator
„X Inducted into the United States Achievement Academy (2001)
Skills:
„X Dell Warranty Parts Certified (2005)
„X CompTIA A+ Certified (2006)
„X Dell Certified Systems Engineer Foundations 2005 Desktops (2006)
„X Dell Certified Systems Engineer Foundations 2005 Latitude (2006)
„X Dell Certified Systems Engineer Foundations 2005 Inspiron (2006)
„X Dell Certified Systems Engineer Client DMS Softskills (2007)
„X Hewlett Packard: Desktops, Laptops, and Printers (2007)
„X MCDST: Supporting Users and Troubleshooting a Microsoft Windows Operating System (2007)
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
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