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costumer services/clerical Resume
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| Desired Industry: Customer Service/Technical Support |
SpiderID: 17385 |
| Desired Job Location: Los Angeles, California |
Date Posted: 11/30/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: immediately |
| Desired Wage: 37000 |
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U.S. Work Authorization: Yes |
| Job Level: New Grad/Entry Level |
Willing to Travel: No |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: No |
Objective:
A highly motivated Customer Service Representative with a very verifiable record of accomplishment spanning two years. Highly creative, recognized as results-oriented and solution-focused individual. I would like to obtain a position within a fast paced environment, to challenge me as an individual and provide the opportunity for career advancement.
Experience:
Acorn Los Angeles, CA 90007 03/2005-05/2007
Customer Service Rep. / Phone Banking / Admin. Office Mng.
As an Administrative office Manager I served as the primary interface between the assigned client and my company. I was responsible for providing customers with accurate answers to questions and complaints regarding products and services. Managed daily operations of accounts: consisting of customer service, report generation, statistical analysis and quality assurance. Ensured customer of work orders requests being accurately fulfilled and invoiced. Replied all prices inquiries sent via company web page. Consistently maintained contact with customers to ensure merchandise was received in a timely manner. Contacted customers to collect on the accounts that had pending balances. Verified clients credit for eligibility to setup customers accounts.
Education:
Theodore Roosevelt H.S. Los Angeles, CA 2000-2004
General Education High School Diploma
U.S. Career Institute Fort Collins, CO 2007-present
Wedding and Event Consultant Certification on Wedding and Event Consultant
Skills:
-Knowledge with Microsoft Office System (including Microsoft Word, Microsoft Excel, Data Entry, Microsoft Outlook, Internet Explorer).
-Ability to effectively manage simultaneous projects, and successfully prioritize multiple tasks with good judgment.
-Excellent time management and organizational skills with sharp focus on details and impeccable follow through.
Reference:
Maria Cervantes - (323)608-2925
Walter Santana - (323)725-2572
Maria Silva - (323)264-5156
Candidate Contact Information:
| Name: khyaty luna cervantes |
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| Street: |
Phone: 323-725-2572 |
| City: Los Angeles |
Fax: - |
| State: California |
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| Zip: 90022 |
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| Web Site: |
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