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| Desired Industry: Customer Service/Technical Support |
SpiderID: 17278 |
| Desired Job Location: Phoenix, Alaska |
Date Posted: 11/24/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: 11/24/07 |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Other |
Willing to Relocate: Undecided |
Objective:
I am a professional, detail oriented, highly self motivated individual with an extremely high work ethic. With my educational background and employment experiences am pursuing a career in the technical field to utilize my talents and further my education.
Experience:
One year experience in effectively trouble shooting internet, email, telephone, and cable problems for customers in an inbound technical support call center for Cox Communications. Also included training new employees communication, and troubleshooting skills
One year experience in production of electroplating circuit boards used for military applications for San Mina in Phoenix Arizona.
Training at DEVRY and Cox Communications included soldering/desoldering, some circuitry design, digital applications, (hardware, firmware, and software upgrades), (Microsoft Powerpoint, Excell, Word Perfect, and Outlook Express applications), some networking, as well as office and excellent mathematical skills.
Upgraded Software for I.V. pumps for Cardinal Health at Driscoll Children’s Hospital in Corpus Christi Texas..
Mechanical, machine, and some electrical work including charging, braking, and cooling systems for W. D. Manor Mechanical Contractors in Phoenix Arizona
Very detail oriented to maintain quality control and accuracy to alleviate costly errors or injuries
Excellent organization, troubleshooting, and problem solving skills
Education:
One year completed at DEVRY University majoring in electronic engineering with 56 completed credits maintaining a 4.0 GPA. Resulting in a letter of recommendation from Dean Sears head of the electronics program to tutor Algebra, Geometry, and Calculus at Barry Goldwater High School in Phoenix Arizona.
Obtained MCDST Microsoft certification for technical support in Windows software and applications.
Affiliations:
U.S. Navy- Long Beach, CA. USS. WADSWORTH FFG-9
Boatswain's Mate 3rd class, ships maintenance, security, and firefighting
Cardinal Health- San Diego California
Technical Specialist
Cox Communications- Phoenix Arizona
Technical Support CSR
Barry Goldwater High School- Phoenix Arizona
Tutor
Coca Cola-Corpus Christi, TX.
Fountain Installer, Delivery Helper, Dockworker
Skills:
CUSTOMER SERVICE COMMUNICATION SKILLS COMPUTER SKILLS
ELECTROPLATING SUPERVISORY/TRAINING MECHANICS
TROUBLESHOOTING TUTORING ELECTRONICS
Reference:
Millie Spillman
6424 E. Claire dr.
Scottsdale, AZ. 85254
(480)443-4774
Jennifer Sourp
810 W. Morrow
Phoenix AZ.85024
(623)780-2559
Don Bussel
2021 W. Gold Dust
Queen Creek AZ. 85242
(480)588-8113
Candidate Contact Information:
| Name: Peter Kemp |
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| Street: - |
Phone: 602-996-2578 |
| City: Phoenix |
Fax: - |
| State: Arizona |
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| Zip: - |
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| Web Site: |
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