Help Desk - Computer Support - Information Technology Resume Search
Help Desk - Computer Support - Information Technology Resume Search
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Help Desk - Computer Support Resume


Desired Industry: Information Technology SpiderID: 1709
Desired Job Location: Belleville, Illinois Date Posted: 1/17/2005
Type of Position: Full-Time Permanent Availability Date: February 28,2005
Desired Wage: 45,000
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: High School/Equivalent Willing to Relocate: No


Objective:
Energetic, productive, and dependable IT professional with extensive experience and a proven track record in computer support. A highly motivated self-starter with excellent interpersonal and communication skills. Flexible, people-oriented team member who learns quickly and excels at analyzing and solving problems. Vibrant personality, highly creative, well organized and dedicated to the delivery of high quality work.


Experience:
SOLUTIA, INC., Sauget, Illinois 1977-2004

Helpdesk Administrator/Computer Support Tech
* Started out in 1977 as a keypunch operator. When the equipment was upgraded in 1982, the job title changed to Data Entry Operator.
* In 1985, phased out Data Entry and moved into computer hardware and network support.
* In 1990, added backup Server Administrator to my responsibilities.
* In 1995, Helpdesk Administrator and was added to my responsibilities.
* Starting in 1999, attended company provided Microsoft Certified training courses in NT Server Administration, Upgrading skill to Server 2000, Active Directory Administration and Exchange Server Administration.
* In 2000, was part of a global team to upgrade from Server NT to Server 2000. Was the site lead to upgrade desktops at two plant sites from Windows 95 to 2000.
* In 2002, again the site lead to upgrade both plant sites from cc:Mail to Outlook. Exchange Admin to my responsibilities.
* Responsible for approximately 300 desktops and laptops. This included asset inventory as well as hardware and software support and upgrades.
* Responsible for Server backups and file restoration. Also responsible for offsite storage and retrieval of backup tapes.

McDonnell Douglas Automation, Belleville, Illinois 1972-1977

Data Typist
* Responsible for entering data to punch tape.


Education:
Graduated Belleville Township High School, West Belleville, Illinois


Candidate Contact Information:
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