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| Desired Industry: Customer Service/Technical Support |
SpiderID: 16997 |
| Desired Job Location: Nashville, Tennessee |
Date Posted: 11/12/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: November 12, 2007 |
| Desired Wage: 30000 |
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U.S. Work Authorization: Yes |
| Job Level: New Grad/Entry Level |
Willing to Travel: Yes, 50-75% |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: Yes |
Objective:
To be a dynamic employee in a challenging work environment with the opportunity for advancement, constantly expanding my knowledge and qualifications for the benefit of the company.
Experience:
June 2006 to March 2007
Verizon Wireless
Customer Service Representative
Responsible for taking customer calls, researching problems, providing solutions for customer problems, data entry, multi-line phone use, effectively communicating technical solutions to non-technical persons, efficiently managing time and ensuring all issues are resolved before calling customer releases the line.
January 2000 to June 2006
Self-employed freelance writer and web designer. Duties include creative writing, designing sites, assisting clients with their needs, obtaining new clients and continuing relationships with existing clients.
Education:
Smith County High School Carthage, TN 1989-1993
Tennessee Tech University Cookeville, TN 2002-2004
Skills:
Excellent written and verbal communication skills
Friendly and trustworthy
Proficient with HTML
Proficient with Photoshop
Excellent multi-tasking ability
Strong work ethic
Adaptive personality, quick to learn
Proficient with Microsoft Word
Excellent customer service skills
Ability to problem solve very quickly
Quick wit with ability to ensure customer comfort in stressful situations
Creative thinker
Reference:
Steven A. Stanulis - Driver A.N. Webber - 615-495-6660
Geri Sexton - Supervisor Verizon Wireless -
Candidate Contact Information:
| Name: Jami Barich |
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| Street: |
Phone: 615-220-1607 |
| City: Smyrna |
Fax: - |
| State: Tennessee |
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| Zip: 37167 |
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| Web Site: |
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