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| Desired Industry: Information Technology |
SpiderID: 16857 |
| Desired Job Location: Dallas, Texas |
Date Posted: 11/7/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: Immediately |
| Desired Wage: 45000 |
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U.S. Work Authorization: Yes |
| Job Level: New Grad/Entry Level |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Other |
Willing to Relocate: No |
Objective:
To be a significant factor in the growth of a company utilizing my strengths, commitment to detail, self-motivation, people skills and computer networking experience.
Experience:
Naturich Labs, Richardson, Tx. 2007-Present
Customer Service
Handle all IT issues including desktop support, Windows XP, MS Office, Outlook, and Excel
Maintain network including cabling and troubleshooting a router configured with DHCP and NAT, a 24 port switch, 9 desktops and 1 laptop and 5 printers
Maintenance of email server
Manage all new hardware and software installations and upgrades
Oversee clients projects from start to finish
Manage and schedule orders
Invoice clients
Manage incoming and outgoing shipments
Communicate with all departments to ensure orders and run and completed according to the clients needs
Custom Decorative Systems, Dallas, Tx. 2005-2006
Customer Service Manager
Handle all IT issues including desktop support, Windows 2000, MS Office, Outlook, and Excel
Maintain network including a Cisco 1720 router with IOS 12.1, a 16 port hub, 4 desktops and 2 laptops and 3 printers
Oversee clients projects from start to finish
Manage and schedule orders
Oversee production of artwork
Manage incoming and outgoing shipments
Handle customer needs and questions
Communicate with all departments to ensure orders and run and completed according to the clients needs
Artist 1999-Present
Sing with various opera companies and music festivals including:
The Dallas Opera
Bowen Park Opera Company
NOVA Opera Company
Grant Park Music Festival
TXON Inc., Dallas, Tx. 1998-2001
Office Manager
Handle all IT issues including desktop support, Windows 95 and MS Word
Install and maintain computer hardware
Manage office with up to 7 employees
Manage leases
Manage receivables, payables and petty cash
Manage payroll and payroll taxes
Handle and delegate maintenance needs
Obtain permits from City
Make bank deposits
Premier Car Rental, Dallas, Tx. 1996-1998
General Manager
Managed office of up to 5 employees
Secured and managed corporate accounts
Make bank deposits
Responsible for accounting for office including accounts receivable and balancing the books at the end of each month
Education:
Graduate of the Cisco Academy at El Centro College and CCNA certified.
Skills:
CCNA Certified CSCO11311965
Graduate of Cisco Academy CCNA
Hands on experience with Cisco hardware and IOS
CAT 5 Ethernet and Serial connections and cabling
Building straight through, roll over and crossover cables
Experience with Cisco routers, switches, hubs, trunking, VLANs, VTP, VLSM, RIP, RIP v2, OSPF,
IGRP, EIGRP, BGP
Verifying connectivity with TCP/IP and all layers of the OSI model
Subnetting Class A, B and C networks
Design, construction, configuration and maintenance of LANs and WANs
Trouble shooting and resolution
Virtual Private Networks (VPN)
Reference:
Christine Schubert
Instructor Cisco Academy
Office 817-515-6840
Cell 214-864-6867
Kathy Carmody
Owner Amdec Inc.
Office 214-654-0560
Cell 972-948-3255
Norma Tompkins
Naturich Labs Inc.
214-663-8229
Bobby Tinion
Wayne Associates & son, inc.
Office 214-221-0070
Cell 214-870-8990
Michael Kimmons
The Dallas Opera
214-669-8038
Candidate Contact Information:
| Name: John Bates |
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| Street: - |
Phone: 214-458-0993 |
| City: - |
Fax: - |
| State: - |
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| Zip: 75104 |
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| Web Site: |
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