Administrative Assistant Resume

Desired Industry: Clerical/General Office	SpiderID: 16759
Desired Job Location: Romeoville, Illinois	Date Posted: 11/2/2007
Type of Position: Full-Time Permanent	Availability Date: 11/19/2007
Desired Wage: 38000
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: Yes, 25-50%
Highest Degree Attained: High School/Equivalent	Willing to Relocate: No

Objective:
Seeking an organization that can utilize my talents for a variety of tasks. Also a quick study and am able to take direction to complete projects in an accurate and timely manner. Fast paced, more subdued- I fit both corporate cultures.

Experience:
1/2000 - Present Comcast Communications
9/2006-Present, Regional Sales Operations Executive
• Order entry of all current company services, plus scheduling disconnects upgrades and new acquisition orders
• Special projects, primarily involving Q/C of telemarketing sales and completed installs of services sold in the Chicago-Midwest Region
• Train new hires, organize all departmental meetings and special events, flyers, vendors and event coordination
• Billing, take and apply payments
• Internal customer service, researching and resolving problems and questions for sales reps
4/2004-9/2006, Customer Account Executive II
• Conduct inbound sales calls throughout the Chicago-Midwest Region
• Consult customers on different products that would benefit their needs for them and the household
• Met various metrics on a monthly basis and helped in numerous projects with a deadline
• Also processed ER tickets on a daily basis for customers.
9/2001-4/2004, Administrative Assistant
• Perform administrative and office support activities for Telemarketing and Retention
• Develop presentations for departmental meetings, field telephone calls, word processing, filing, and faxing
• Generate reports on a daily basis tracking sales and commissions for our Retention and Telemarketing groups through Excel
• Also order entry and process ER tickets for the Direct Sales Reps.
1/1999-9/2001, Telemarketing
Conduct outbound telemarketing calls selling cable and high speed internet. Reached monthly goals.

6/1997 - 4/1998, Pavilion of Forest Park, Secretary
• Update and keep records of the clients, answering phones, greeting people, making copies, pamphlets and filing
• As well as being responsible for locking up at night.

Education:
6/2001-7/2003 Triton Community College 2yrs of course work complete
8/2000-5/2001 University of Illinois at Chicago 1yr of course work complete
Proviso East High School Graduate

Skills:
Microsoft Excel, Word, PowerPoint, Publisher
Typing 49wpm

Candidate Contact Information:

Name: tiffany watson
Street: -	Phone: 773-366-6059
City: -	Fax: -
State: -
Zip: -
Web Site: