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Director/Manager Quality Assurance Resume
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| Desired Industry: Packaging |
SpiderID: 16695 |
| Desired Job Location: Poland, Ohio |
Date Posted: 10/31/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: 10/30/07 |
| Desired Wage: 80000 |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, More Than 75% |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: Undecided |
Objective:
Operations professional with 20 years diversified experience in quality and manufacturing leadership positions in both union and non-union environments. Skilled in team building, product and process development, project management, and process control. Demonstrated ability to improve quality, productivity, customer relationships, and employee development. Core competencies:
Frontline Supervision Lean Principles / KANBAN
Quality Management Programs Project Management
Labor Relations Process / Productivity Improvements
ISO Implementations Department / Program Development
Staffing / Training Vendor Relations
Experience:
PROFESSIONAL EXPERIENCE
BALL CORPORATION, INC., Broomfield, CO 1987 to 2007
Worlds leading supplier of metal and plastic packaging to the food and beverage industries with sales of $5.75 billion.
Director, Quality, Aerosol & Specialty Packaging (2006 to 2007)
Responsible for quality systems and programs at 7 manufacturing plants including process control, quality infrastructure and quality improvement. Operations included coil cutting, roller coating, lithography, component manufacturing, and assembly operations valued at over $500 million. Business units included aerosol, paint and general line and specialty container manufacturing.
Established relationships at all levels, including senior management of each business unit.
Directed plant quality and manufacturing personnel to improve quality levels and reduce non conformance costs.
Participated in Lean manufacturing processes to enhance strategic projects.
Worked with gauging and quality software partners to improve and enhance data collection systems.
Managing Director, Quality Assurance, U.S. Can* (1999 to 2006)
*U.S. Can was acquired by Ball Corporation in 2006.
Responsible for quality systems for 12 plants with a value of $750 million.
Implemented quality improvement plans that saved the company $5MM over 7 years.
Installed a state-of-the-art customer complaint feedback system that improved customer satisfaction.
Installed a corrective/preventive action process that reduced both internal and external quality issues.
Implemented ISO 9001-2000 across all plants, including training of senior management.
Audited and assisted in the operations at European plants and quality at 2 Argentina plants.
Plant Director, New Castle, PA (1998 to 1999)
Responsible for managing plant manufacturing lithography for custom and specialty business. Operation was 3 shift non-union with 35 non-exempt and 7 exempt employees.
Rebuilt 2 production lines that were in poor condition and increased productivity on by 40%.
Implemented new quality system into plant that reduced complaints to sister plant by 25%.
Reduced lead times by 30% and improved service to sister plant.
Operations Manager, Weirton, W. VA (1995 to 1998)
Responsible for managing manufacturing process. Operation was largest lithography plant in the United States with 17 production lines. Unionized with 150 hourly and 25 salary employees.
Stabilized union and company relations with employee communication and moral programs.
Improved productivity 22% over 3 years.
Reduced cost of nonconformance by 35% over 3 years.
Achieved record income in 1998.
Quality Compliance Manager (1993 to 1995)
Traveled extensively to plants conducting quality audits and assisting with process issues.
Developed and published first set of SOPs company-wide.
Trained plant personnel on SPC techniques.
Quality Assurance Manager, Hubbard, OH (1987 to 1993)
Responsible for plant quality assurance. Operation consisted of lithography, component manufacturing and assembly of general line paint cans. Unionized with 225 hourly employees and 35 salaried.
Reorganized department with qualified quality technicians and control plan.
Reduced customer complaints by 80% and cost of nonconformance by 50% over tenure.
Installed first computerized data collection system company-wide.
Taught entire workforce and implemented SPC.
ANCHOR HOCKING CORPORATION, Weirton, W.VA 1984 to 1987
Manufacturer of metal closures, beverage-ware, serving-ware, oven-ware, storage-ware, and household/floral glassware.
Supervisor, Quality Assurance
Organized new quality department from acquisition of Metal Litho Company. Plant was a lithography operation with coil cutting, coating and lithography manufacturing. A non-union plant with 80 non-exempt and 10 management employees.
Education:
EDUCATION / TRAINING / CERTIFICATIONS
Attended University of Pittsburgh, Pittsburgh, PA
Completed 3 years Biological Studies,
Management Development Programs: SPC, Lean Manufacturing, ISO 9001 Certificates
Certified Quality Technician and Auditor ASQ
Affiliations:
ASQ
Skills:
TECHNICAL SKILLS
Microsoft Word, Excel PowerPoint, Access
Basic ASI Manufacturing Pro
Various SPC Software
Reference:
Available upon request.
Candidate Contact Information:
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