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| Desired Industry: Customer Service/Technical Support |
SpiderID: 16651 |
| Desired Job Location: Port St. Lucie, Florida |
Date Posted: 10/29/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: 10/30/2007 |
| Desired Wage: 24,0000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: High School/Equivalent |
Willing to Relocate: No |
Objective:
To obtain a position where I can utilize all my skills acquired through schooling and outside experiences in the work force for career advancement.
Experience:
Vista Health Plan 08/06-08/07
Handling all incoming calls educate new customers regarding billing.
Answering questions and researching as to how claims were paid.
Also send adjustments for further processing to the claims or research department.
United health care 1/06-07/06
Handling all incoming calls educate new customers regarding billing.
Answering questions and researching as to how claims were paid.
Also send adjustments for further processing to the claims or research department.
Cignature RX 10/05-1/06
Enrollment/Member Service
Assisted in troubleshooting many problems beneficiary may have or any question regards to the new Medicare part D program.
CLEARTEL 08/04-10/05
Assisted in troubleshooting many problems customer may have with their home telephone service, also assist customer with their balance and collect remaining balance while customer on the phone
T-mobile 6/00-3/03
Customer care Fort- Lauderdale, FL
Activated Pre-paid/Post-pay accounts. Educate consumer on one call resolution.
Assisted in Financial and technical issue regarding phone equipment.
Also helped to assist in wireless Data group issues regard to accessing the internet service on their handset or computer.
OBGYN 09/99-03/00
Receptionist Sunrise, FL
Handling incoming calls regard to scheduling and canceling appointments also checking in patient, take their vitals and get patient ready to be seeing by the doctor.
Applied Card System 08/99-05/00
Retention / Cross Country Bank Fort-Lauderdale, FL
Handling incoming calls, assisted customer with their balance and credit limit. Assisted in collection
AT&T 01/98-01/99
Smart & Final Grocery 1996-1998
Supervisor Fort Lauderdale, FL
Manage a shift of 10 crew members responsible for reports, scheduling.
Education:
Keiser College
Business to present
Concord Institute
Medical Assistance, 1998
Certificate for Medical Assistant
Coconut Creek High School, 1995
Skills:
Experienced in window 98, Excel, Data processing, Internet. Also speak Creole fluently.
Reference:
Furnished upon request
Candidate Contact Information:
| Name: Martha Laveaux |
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| Street: |
Phone: 772-343-9227 |
| City: Port St. Lucie |
Fax: - |
| State: Florida |
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| Zip: 34953 |
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| Web Site: |
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