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Director of Operations / Operations Manager Resume
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| Desired Industry: Manufacturing |
SpiderID: 16591 |
| Desired Job Location: Santa Clarita, California |
Date Posted: 10/26/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: |
Objective:
Erik Keneman
23025 Lowridge Pl
Santa Clarita, CA 91390
(661) 212-4180
kenemanjobsearch@sbcglobal.net
DIRECTOR OF OPERATIONS / OPERATIONS MANAGER
Director, Distribution Manager, Inventory Control Manager, Logistics Manager, Manufacturing Manager, Production Manager, VP - Vice President of Operations
Professional Summary
Driven operations leader offers extensive hands-on experience and proof in exceeding inventory, production, and quality goals while fostering growth and delivering strong and sustainable gains. Knowledgeable and experienced in all phases of the supply chain. A self-starter with a proven ability to conceptualize and implement ERP/MRP software and operating platforms. Proven track record of increasing volume of business by over 700%. Highly effective leadership and motivating skills to develop cohesive teams leading to the achievement of strategic goals.
Highlights
* Customer and quality focused business executive who provides the strategic vision and leadership that drive operational process, productivity, efficiency, and bottom-line improvements at multi-site manufacturing organizations.
* Exceptional communication skills. Build positive, effective business relationships with people from diverse cultures and at all professional levels.
* Strong leadership, strategic planning, project management, and team building expertise.
* Skilled at organizing complex projects, breaking the project down into smaller pieces, prioritizing goals, and delegating tasks to obtain objectives without sacrificing quality.
* Work well in a high pressure environment. Thrive on challenges to overcome obstacles with solutions that are sound and financially feasible.
Experience:
Relevant Professional Experience
PERFORMANCE GROUP WEST Van Nuys, CA
Operations Manager 04/1995 to 03/2005
Production Manager 08/1991 to 03/1995
Directed all manufacturing and assembly functions of 5,800 kits produced by Performance Group West. Managed team of 27 plus supplier relationships. Was accountable for $3 million in sales. Oversaw the gradual expansion from an initial 2,500 square foot facility to a multi-site 30,000 square foot operation.
* Packaged up to 33% of all clinical trials on this half of the hemisphere for SmithKline Beecham, Quest Diagnostics, Merck, Bayer, Pfizer, and other pharmaceutical companies.
* Assembled and shipped up to 80,000 test kits per month and distributed those to over 3,000 locations.
* Adhered to ISO 9000 business practices, cGMP, and IATA regulations.
* Improved the supply chain from initial supply ordering to final product delivery.
* Managed budget to meet or exceed company P&L levels.
* Delegated responsibilities to Production Management, Quality Assurance Management, and Warehouse Supervisor.
* Conferred with department heads to ensure coordination of activities: data entry, production, shipments, purchasing, receiving, shipping, and quality assurance.
* Screened and hired personnel. Administered performance evaluations and determined salaries.
Key Accomplishments:
> Built sales from $400,000 to $3,000,000. Acquired new accounts. Represented company at client meetings and client audits. Results:
* Increased volume of business from 11,000 to 80,000 kits per month.
* Expanded operation from 2,500 square feet to 30,000 square feet. Increased staff from 7 to 27 employees.
> Spearheaded ERP/MRP software development and installation at a total cost of $209,000. Enabled company to trace lot numbers, inventory, orders, shipping, receiving, accounting, billing, etc. Results:
* Secured client contracts in excess of $2,880,000.
* Expedited billing and encompassed all charges.
* Increased inventory accuracy by 10%.
* Improved quality assurance by 3%.
* Decreased expired materials by 40%.
> Installed AS400 operating system for ERP/MRP software. Results:
* Eliminated yearly service contract and costly downtime.
* Improved backup of data and platform stability.
* Increased network capability.
> Implemented an alphanumeric warehouse system and initiated quarterly physical inventory of materials on hand. Separated inventory by size and intended use in the
facility. Implemented controls for inventory management, created teams to reconcile inventory issues. Results:
* Improved inventory accuracy and accountability.
* Eliminated wasted time searching for products.
* Reinforced procedures designed to account, trace, and monitor inventory quantities on hand.
> Wrote, designed and produced Standard Operating Procedures. Applied job descriptions to improve efficiency. Results:
* Improved the supply chain from initial supply ordering to final product delivery.
* Trained the Quality Assurance Manager to execute the procedures and to train the staff.
* Revamped processes used for receiving, order picking, and packing. Strengthened quality control by adding additional steps/procedures.
* Fostered a productive team environment that produced a quality, reliable service/product.
> Automated the billing process. Results:
* Eliminated backlog of work orders to be billed.
* Reduced client response time to reconcile and pay outstanding invoices.
* Increased revenue on rush jobs by 50% by creating an upcharge feature within the system for orders exceeding standard guidelines.
Additional Professional Experience
KENEMAN & KENEMAN Santa Clarita, CA
Real Estate Broker 05/2003 to Present
* Develop marketing plans to identify niche target markets and create advertisements.
* Utilize Powerpoint presentations and host educational seminars.
* Manage budget and advertising expenses to ensure long-term profitability.
* Prospect for new clientele while continuing to contact sphere of influence.
* Provide a high level of service to ensure client satisfaction and to increase referral or repeat business.
Key Accomplishments:
* Developed and maintained solid relationships with outside broker offices. Brokered transactions that required additional licensing to derive commissions.
* Consulted a start-up loan office, guided their lender and credit processing set-up, and trained their staff.
Education:
Education
California State University of Los Angeles Los Angeles, CA
BS, Bachelor of Science in Business Administration 1994
Skills:
CORE COMPETENCIES
Packaging, Quality Assurance, Inventory Management, Time Management, Resource Management, Policy / Procedure Development, Logistics, Supply Chain, Productivity Improvement, Project Management, Fulfillment, Warehouse Management, Problem Solving, Multi-Site Operations, Manpower / Production Forecasting, ERP / MRP, Plant Reorganization, Systems Implementation, Lean Concepts, Kanban Concepts, ISO 9000 Concepts, Profit Generation, Operations Startup, Workflow Planning & Prioritization, Contract Negotiations, Vendor Negotiations, Accounts Payable / Receivable, P&L Responsibility, Expense Control, Budgeting & Expense Reports, Team Leadership, Staff Training, Prospective Employee Interviews, Employee Relations, Weekly Payroll, Performance Evaluations
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