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Administrative Assistant Resume
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| Desired Industry: Clerical/General Office |
SpiderID: 16498 |
| Desired Job Location: Belfast, Maine |
Date Posted: 10/23/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: 11/26/07 |
| Desired Wage: 25000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Other |
Willing to Relocate: Undecided |
Objective:
To seek employment with a company that has room for advancement.
Experience:
4/07- Present Bar Harbor Inn Bar Harbor, ME
Reservations/Front DeskMake reservations for incoming guests based on availability. Assist clientele with the completion of required forms and registration. Answer questions pertaining to rules of the hotel, local restaurants and attractions. Answer multi-line phones, receive all calls and directs to guest rooms and takes phone messages. Compute charges for guests checking out, receives payment and renders receipts. At end of shift, secures all cash and credit card receipts and makes a money drop, if necessary. Ensure Customer focus at all times.
8/06-11/06 Budget Traveler Presque Isle, ME
Hotel ManagerMake reservations for incoming guests based on availability. Assist clientele with the completion of required forms and registration. Answer questions pertaining to rules of the hotel, local restaurants and attractions. Answer multi-line phones, receive all calls and direct to guest rooms and take phone messages. Compute charges for guests checking out, receive payment and render receipts. At end of shift, secure all cash and credit card receipts and make money drop, if necessary. Handle all clientele complaints in a timely manner. Direct front desk staff when assistance is required. File payroll. Handle all direct billing issues, i.e. Receiving checks, doing proper paperwork to be sure each account is up to date. Ensure Customer focus at all times.
7/05-4/06 Landmark Inn Fort Bragg, NC
Reservations/Front DeskMake reservations for incoming guests based on availability. Assist clientele with the completion of required forms and registration. Answer questions pertaining to rules of the hotel, local restaurants and attractions. Answer multi-line phones, receive all calls and directs to guest rooms and takes phone messages. Compute charges for guests checking out, receives payment and renders receipts. At end of shift, secures all cash and credit card receipts and makes a money drop, if necessary. Handle all clientele complaints in a timely manner. Ensure Customer focus at all times.
8/01-11/03 Witham Family Enterprises (Bar Harbor Inn, Acadia Inn, Bar Harbor Grand Hotel, McKay Lodging) Bar Harbor, ME
Reservations/Front Desk (Assistant Innkeeper at McKay Lodging)Make reservations for incoming guests based on availability. Assist clientele with the completion of required forms and registration. Answer questions pertaining to rules of the hotel, local restaurants and attractions. Answer multi-line phones, receive all calls and directs to guest rooms and takes phone messages. Compute charges for guests checking out, receives payment and renders receipts. At end of shift, secures all cash and credit card receipts and makes a money drop, if necessary. Handle all clientele complaints in a timely manner. Ensure Customer focus at all times.
Education:
1999-2001 Washington County Community College Calais, ME
§ Completed courses relating to business management.§ Curriculum covers: accounting, marketing, office equipment, and computer skills § Vice President/Secretary of Student Senate at Washington County Community College.
Skills:
§ Management§ Inventory Control§ Organization§ Training§ Knowledge of the following computer programs: Microsoft Word, Excel, Windows, and Power Point§ Balance accounts using generally accepted accounting principles§ Operate general office equipment including: photocopier, scanner, postage machine, and fax machine§ Answer the telephone with proper etiquette§ Maintain confidentiality§ Quality Assurance§ Knowledge of cash register§ Knowledge of credit card machine
Candidate Contact Information:
| Name: Jennifer Rose |
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| Street: |
Phone: 207-570-0737 |
| City: Searsmont |
Fax: - |
| State: Maine |
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| Zip: 04973 |
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| Web Site: |
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