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customer service/ administrative assitant Resume
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| Desired Industry: Customer Service/Technical Support |
SpiderID: 16435 |
| Desired Job Location: los angeles, California |
Date Posted: 10/18/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: asap |
| Desired Wage: 30,000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, More Than 75% |
| Highest Degree Attained: Other |
Willing to Relocate: Yes |
Objective: Highly skilled customer service professional, experienced working with internal and external customer. With a passion for administrative assistant responsibilities. Formal training in computer software and office machine operations.
Experience:
2006-2006 Little Citizen¡¦s West Side Academy Los Angeles,CA Office Assistant / Teacher¡¦s Assistant ƒÞ Answering Multi-Line telephones, Faxing,filing, assisting with LAUSD billing,data entry, student enrollment ƒÞ Assist the master teacher with students, 1:1 tutoring, mentoring, cirriculum planning,
2004-2006 West Coast Digital GSM,Inc Los Angeles,CA Administrative Assistant ƒÞ Answering Multi-line telephones, faxing, filing, assisting human resources. ƒÞ Conducted background checks thru ADP, assisted the President of the company with company meetings, provided spreadsheets of the company¡¦s productions. ƒÞ Ran errands produced important company memos, entered new employee data into the computer. 2003-2004 Robinson¡¦s May North Hollywood,CA Collections Representative ƒÞ Called customers to collect on their delinquent accounts. ƒÞ Took incoming calls on ACD from customers with questions on their accounts. ƒÞ Updated Customers account information, negotiated payment arrangements with customers. 1999-2002 Kinko¡¦s Incorporated Los Angeles/San Antonio Customer Consultant ƒÞ Assisted customer with their projects, processed customers orders, data entry, faxing, filing, answered multi-line phones, sorted mail. ƒÞ Effective problem solving having provided immediate client resolution, customer service, cashiering. ƒÞ Balanced register drawers, performed inventory on Xerox Machines.
Education: 2000-2001 CPI San Antonio, TX ƒÞ Administrative Assistant Diploma. ƒÞ Graduated with 4.0 GPA.
Skills: Microsoft Word, Excellent Telephone Ettiquite,Internet,Data Entry,Faxing,Filing,Problem Solving, Sharp Listening Skills, Customer Service, 10 key(by touch and sight),A- team player, Effective Problem Solver, Fast learner.
Reference: Staycee McCarns 760-963-7202 Victor Chapron 310-748-4047 Shawna Bent 661-212-3233
Candidate Contact Information:
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