Personal Assistant Resume

Desired Industry: Customer Service/Technical Support	SpiderID: 16232
Desired Job Location: Albuquerque, New Mexico	Date Posted: 10/10/2007
Type of Position: Part-Time Permanent	Availability Date: 10/10/07
Desired Wage: $10.00
	U.S. Work Authorization: Yes
Job Level: New Grad/Entry Level	Willing to Travel: No
Highest Degree Attained: High School/Equivalent	Willing to Relocate: No

Objective:
A detail orientated customer service representative focused on quality customer satisfaction.

Experience:
Mar 2007 – Sept 2007
Wal-Mart
Albuquerque, NM
Sales Associate

•Stocked and organized cosmetics.
•Provide quality customer service to customers, advise customers about products.
•Enjoyed interacting with customers while representing the company professionally.
•Worked independently, with little or no supervision while working in a team environment.

Dec 2005-July 2006
Citicards Albuquerque, NM
Sales and Customer Service Representative

•Servicing inbound phone calls from existing credit card customers, answering detailed credit card questions.
•Identified customer need and sold many different credit card/bank products.
•Thrived in a motivated sales environment to give quality customer service while accurately representing the company.
•Met high standards for banking procedures handling sensitive personal information while working daily in a PC and phone environment.

June 2004 – Nov. 2005
Client Logic Albuquerque, NM
Sales Representative

•Inbound phone calls selling complete packages for dial up internet based on customer needs and interests.
•Became a member of the escalations team, handling supervisor calls in both the sales and retention departments when needed.
•Walked the floor answering questions of fellow employees regarding sales/customer service procedure.
•Resolved problems by using available information and good judgment and decision-making skills with the ultimate goal being customer satisfaction.

Feb 2004 – June 2004
MCI
Albuquerque, NM
Sales Representative

•Cold calls to potential customers selling long distance plans.
•Utilized advanced sales techniques while building rapport with potential customers.
•Met sales goals/statistics.
•Ability to work under little or no supervision.

Education:
2003-Present
University Of New Mexico
Albuquerque, NM Pursuing Bachelors Degree in Criminology

1999-2003
Cibola High School Albuquerque, NM
High School Diploma

Skills:
PC knowledgeable
Microsoft Windows Proficient
Internet knowledgeable
MS Suite
10 Key by touch
54 WPM

Additional Information:
Team Player Dedicated
Integrity Dynamic
Quick Learner Motivated
Punctual Diligent

Candidate Contact Information:

Name: Jovita Belgarde
Street: -	Phone: 505-804-5148
City: Albuquerque	Fax: -
State: New Mexico
Zip: -
Web Site: