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| Desired Industry: Multiple Job Offering |
SpiderID: 16163 |
| Desired Job Location: Atlanta, Georgia |
Date Posted: 10/8/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: asap |
| Desired Wage: |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Undecided |
Objective:
Michele Faith Gorenstein
3375 Spring Hill Pkwy. Apt. 328 ¨ Smyrna, GA 30080 ¨ (770) 378-7734 ¨ mgorens@hotmail.com
Summary
Highly motivated and successful management professional with proven skill sets in sales/marketing, business development, management and customer service. Track record of success in streamlining operational efficiencies, boosting organizational profitability, and improving sales.
Language skills: Fluent in Spanish; Proficient in Portuguese and Italian.
Computer Skills: MS Office Suite & Internet Applications.
Management Experience
Jurlique Wellness Spa & Fitness Center– Atlanta, Georgia 2005 - Present
Assistant Spa Manager
Recruited for managerial and customer service expertise to manage a high-volume, health and wellness spa. Initial performance goals included increasing sales, boosting customer retention rates and reducing employee turnover rates.
Key responsibilities include sales and operational management; staff recruitment, training and supervision; and guest services.
Heightened client retention rates through the creation and implementation of a client call back program. The strategy increased overall sales and provided performance measurement for staff.
Successfully developed strategic monthly marketing promotions which resulted in a 10% increase in overall annual sales revenue.
Streamlined operational efficiencies and reduced employee turnover through the implementation of winning sales and customer service training. Current tenure rate for staff is 2+ years.
Continental Missionary Crusade – Guatemala 2000 - 2004
Youth Advocate/Dance Instructor
Traveled throughout the communities of Guatemala to raise funds and awareness for children in need of food, shelter, medical treatment and more.
Successfully co-founded and operated the Frater Dance School offering free dance instruction, student recitals, leadership and hope to impoverished children from the communities.
Constructed and trained traveling dance troops to provide instruction to new communities in need.
Additional Career Experience
Ettia Holistic Day Spa - New York, New York 2004 - 2005
Westin Hotel Spa & Fitness Center - New York, New York 2004
Broadway Dance Center - New York, New York 2004
Education & Affiliations
Swedish Institute of Massage Therapy New York, New York
NY State Licensed Massage Therapist 2004
SUNY Brockport Brockport, New York
Bachelor of Arts 1996
References available upon request
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
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