Administrative Assistant Resume

Desired Industry: Clerical/General Office	SpiderID: 16066
Desired Job Location: Opelika, Alabama	Date Posted: 10/3/2007
Type of Position: Full-Time Permanent	Availability Date: Immediately
Desired Wage: 27,000
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel:
Highest Degree Attained: High School/Equivalent	Willing to Relocate: Undecided

Objective:
To obtain a responsible and challenging position in management or
administration to utilize outstanding experience in computers, people skills and customer satisfaction.

Experience:
07/07 - City Of Opelika - Police Department, Opelika, Alabama

ADMINISTRATIVE ASSISTANT

Duties include mail distribution, answering telephone, use of the AS400 system for department requisitions and payroll processing. Other duties include accounts payable verification for the Accounting department approval and all other duties as assigned.

08/06-11/06 Southern Tank Transport, Saginaw, Alabama

DISPATCHER

Duties included notifying drivers of next delivery schedule, obtaining information off of customers' bill of lading to key in AS400 system for drivers pay and customer billing, maintaining filing of customers bills of lading. Other duties included coordinating load acceptance with customers for timely delivery, faxing driver identification to points of delivery for security purposes and scanning all customer bills to the TMW imaging system for the billing department.

12/05-07/06 Premier Staffing-Lafarge North America, Pelham. Alabama

OFFICE ADMINISTRATOR

Duties include document management for all cement orders received through the
Customer Value Center for Lafarge-North America, keying in cement orders, maintaining bills of lading, assist After Sales Service Reps when necessary with answering multi-line telephones, retrieving invoices/bills of lading for customers, approving invoices for payment for manager signature, adjusting freight rates to pay hired carriers. Software used includes Lotus Notes e-mail system, Excel and PeopleSoft.

06/2002-11/2005 Compass Bank, Birmingham, Alabama

LOAN OPERATIONS COORDINATOR II

Duties included maintaining workflow for the copy request and file request side of Records Management for 7 employee team. Coordinated special projects and research. Extensive communication within team and internal customers daily to insure work allocation was completed timely and correctly. Reported production numbers when necessary to upper management. Tracked employee attendance and assisted management in decision making for new hires after the interview process. Assisted with yearly employee reviews and disciplinary actions when necessary. Received training on various computer systems including Ticker, AFS, C-Net, Access, Excel and other bank developed databases.

07/01-06/2002 Southtrust Bank, Birmingham, Alabama

SOLVE/FILE ROOM SUPERVISOR

Duties include maintaining workflow for team of 5-12 employees for solve and file room,conducting daily meetings to discuss department assignments for each day and reviewing production reports for each employee to insure daily production goals are met, assisted manager to coordinate any special projects in the file room, responsible for reporting employees attendance records, assisting with disciplinary actions and yearly review processes.

10/1999-7/2001 Southtrust Bank, Birmingham, Alabama

SOLVE TEAM LEADER-CUSTOMER SERVICE

Duties included maintaining work flow for team, retrieving files from file room as needed, handling internal customers via telephone, e-mail and facsimile and insuring solves (copy requests) are complete and correct. Other duties included assigning solves as needed through solve network system, reassigning requests to correct departments for processing and assisting supervisor as needed.

02/1999-10/1999 Southtrust Bank, Birmingham, Alabama

COLLATERAL SPECIALIST-DOCUMENT MANAGEMENT

Duties included responding to market requests by the bank computer system referred to as Solve. Retrieved various loan documentation for internal customer requests. Reviewed loan documentation for accuracy such as mortgage recording, title policy information and appraisal reconciliation when necessary and notified market branches of any inconsistencies for immediate correction. Documentation was retrieved from the internet browser or directly through review of loan file.

07/1998-02/1999 Manpower Temporary Services, Birmingham, Alabama

TEMPORARY EMPLOYEE

Servicing Southtrust Bank for the paid out department and Collateral Solve department at the Woodlawn location and confidential filing of employee information at the Wildwood location. Duties for the paid out department included verifying loan pay-offs, canceling customer installment notes and automobile titles, filing specific documents in storage boxes as assigned and printing out pay off letters for customers. Duties for the Document Management included servicing market branches with copies of customer file documentation requested through Solve.

07/1995-04/1997 Dr. Donn T. Gurske, D.C. Milwaukee, Wisconsin

OFFICE ADMINISTRATOR

Duties included managing patient flow for two doctor clinic, thorough knowledge of computer language and systems, collections; including small claims court hearings when necessary, scheduling of patient appointments, maintaining data banks, multi line telephone management for two doctors, transcription with dictaphone, establishing patient accounts and files, accounts receivable, use of CPT and ICD-9 codes for insurance claim processing and other duties as assigned.

Education:
08/1991-06/1995 Germantown High School, Germantown, Wisconsin

Degree: Diploma

Major studies in Human Relations, Social Problems, Law, Business Concepts and computer training for IBM and Mac computers. Other business courses included: Word Perfect, Lotus 1-2-3, Marketing, Accounting, Typing and Shorthand.

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