|
|
|
|
| Desired Industry: Customer Service/Technical Support |
SpiderID: 15935 |
| Desired Job Location: Overland Park, Kansas |
Date Posted: 9/28/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: 10/15/2007 |
| Desired Wage: 30000 |
|
|
U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Other |
Willing to Relocate: No |
Objective:
Gentlemen:
Over the years I have held various challenging positions in the office, the plant and in the field. I am effective in team leadership and providing direction as well as solutions. I develop and maintain relationships with customers and cater to their needs. I can motivate and develop coworkers to do their best. I believe your company can benefit immediately and directly from my hard work, good organizational skills and motivation to produce.
At a time convenient for you I would be grateful for an opportunity to meet and discuss with you ways I could best serve your company.
Sincerely,
Kevin K. Gruber
Experience:
Kevin K. Gruber
8589 Perry Lane
Overland Park, KS 66212
(913)383-8335
Experience
1/06 - Present Top-Resources(Embarq)
Embarq call center
Responsible for training all new CSR’s as well as work the inbound call center to service customers with billing information. Troubleshoot phone lines and communicate with customer’s phone company and service technicians to release blocks and maintaining accounts through a series of computer applications.
1/05 – 11/05 PPS, Inc.
Technical Sales and Service Representative
Answered in-bound calls from prospective and current customers concerning their screen-printing needs. Assessment of those needs and estimated costs associated with each project. Coordinated with scheduling and the production supervisor on the projected printing and ship dates.
12/93 – 1/05 PPS, Inc.
Color Technician and Shop Coordinator
Performed all color matching and adjustments using a color computer and light booth. Logged all procedures and results daily. Discussed customers needs to insure accuracy of color. Coordinated the new work flow program which increased company productivity. Supervised the printing department.
6/92 – 12/93 Davis Paint
Lab Technician
Formulated, mixed and matched colors and varnishes to meet customers specifications based on viscosity, drytime, harness of finish and gloss or matte appearance. Logged the process and the results on a daily basis.
9/90 – 4/92 Central Contracting
Quality Control/Inspection Manager
Supervised and inspected the quality of work being performed by subcontractors working on Corps of Engineers and Phillips Petroleum projects. Requested sign off of said projects with the General Contractor.
8/87 – 9/90 Midwest Mechanical Contractors
Drafter/Project Engineer
Supervised the construction as well as drafted the construction drawings of the underground and aboveground piping systems for a series of hotel and office complexes in and around Newark, New Jersey and New York City.
Education
1974 South Hill High School
1980 Triangle Institute of Technology
Two Year Associate degree in Architectural Drafting
References:
Mr. Tom Shadley (Manager ) Miss Val Gordon(Supervisor) Miss Shelly Gordon
9300 Metcalf 9300 Metcalf 9300 Metcalf
O.P. KS 66212 O.P. KS 66212 O.P. KS 66212
(913)534-3645 (913)534-2946 (913)534-2942
Education:
Education
1974 South Hill High School
1980 Triangle Institute of Technology
Two Year Associate degree in Architectural Drafting
Reference:
References:
Mr. Tom Shadley (Manager ) Miss Val Gordon(Supervisor) Miss Shelly Gordon
9300 Metcalf 9300 Metcalf 9300 Metcalf
O.P. KS 66212 O.P. KS 66212 O.P. KS 66212
(913)534-3645 (913)534-2946 (913)534-2942
Candidate Contact Information:
| Name: Kevin Gruber |
|
| Street: |
Phone: 913-383-8335 |
| City: Overland Park |
Fax: - |
| State: Kansas |
|
| Zip: 66212 |
|
| Web Site: |
|
|
|
|
|
|