Customer Service Resume

Desired Industry: Customer Service/Technical Support	SpiderID: 15834
Desired Job Location: Atlanta, Georgia	Date Posted: 9/25/2007
Type of Position: Full-Time Permanent	Availability Date: asap
Desired Wage: open
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: No
Highest Degree Attained: High School/Equivalent	Willing to Relocate: No

Objective:
A position with growth opportunities that will allow me to use the interpersonal skills I’ve acquired in my previous employment.

Experience:
2004-Present
Ebony Holidays, Inc. Lithonia, GA
Customer Service
Responsible for handling incoming calls; duties include answering customer questions and placing orders.
Routinely complimented on ability to consistently deliver quality customer service.
Responsible for tracking packages and resolving customer complaints.

2004 – 2005
Rollins, Inc. Covington, GA
Customer Service/Sales
Handed incoming calls from both internal and external Orkin Pest Control Customers.
Served as a Liaison between Orkin Pest Control Customers and various branch offices throughout the United States.
Promoted to Sales Team member. Responsible for presenting Orkin services/pricing to prospective customers. Responsible for establishing service for both pest and termite control programs.

2000 - 2001
John H. Harland Co. Decatur, GA
Customer Service Representative (Escalated Call Center)
Handed incoming calls from Financial Institutions and Credit Unions covering the continental United States in regards to their check ordering and supply needs.
Promoted to National Accounts Representative.
Responsible for the resolution of customer questions and complaints while addressing product/service needs.

2000 – 2000
Nation Wide Credit, Inc. Marietta, GA
Debt Collector
Responsible for collecting outstanding obligations for Direct TV and Golden Sky Systems, Inc.
Negotiates realistic payment plans with customers in an effort to reduce their balances.
Developed and implemented strategies to meet established monthly quotas.

Education:
1998
Stephenson High School Diploma

Candidate Contact Information:

Name: La'Quana Bradshaw
Street: -	Phone: 770-845-7972
City: -	Fax: -
State: -
Zip: -
Web Site: