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| Desired Industry: Customer Service/Technical Support |
SpiderID: 15814 |
| Desired Job Location: Minneapolis, Minnesota |
Date Posted: 9/24/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: |
| Desired Wage: |
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U.S. Work Authorization: |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: |
| Highest Degree Attained: |
Willing to Relocate: |
Objective:
I seek a position with a company where my enthusiastic leadership, goal oriented work ethic, and an eagerness to learn may be utilized.
Experience:
Wells Fargo Home Mortgage
Collector I
July 2006 – April 2007
•Counsel mortgagers on workout options that will help them maintain their property and come up with feasible methods to work within investor guidelines.
•Coordinate and present team meetings by preparing agenda, researching preplanned questions of peers and reviewing areas of improvement for the team.
•Use automatic dialer system to pull delinquent loans, evaluate mortgagers financial situation and identify methods of repayment.
Fed Ex Kinko’s Inc.
Production Operator/ Customer Service Rep
August 2005 – April 2007
•Operate a wide variety of equipment, take customer orders, assist customers, operate computers and computerized equipment, sort and collate papers, handle money and communicate effectively with other team members.
•Maintain the production area and equipment to ensure that jobs are completed by the customers’ date of completion.
•Track and ship customer merchandise and give them turnaround times for arrival and departure.
Target
Price Change Team Member/ Clerical assistant/ Customer Service Rep
August 2004 – August 2005
•Assist the price-change team with accurately making price changes due weekly and reducing clearance merchandise.
Assist our team with getting merchandise out to the floor before daily openings.
•Assist clerical team leader with any corrections that need to be made in regard to time clock corrections, missed punches and scheduling corrections.
Best Buy
Customer Service/Cashier
September 2003 - March 2004
•Proficiently process purchases of merchandise while multi tasking to answer telephones.
•Promote the Best Buy Card allowing customers to shop and receive monthly rewards and bonuses to increase Best Buy’s revenue.
•Answer customer questions and concerns.
•Return and exchange customer merchandise.
Walgreens
Customer Service Rep/ Cashier January 2003- July 2003
•Process customer merchandise and assist customers in finding products to meet their lifestyle needs.
•Maintain a neat and orderly working environment for myself and fellow team members.
•Organize isles to accommodate customer needs
Education:
High Tech Institute - Medical Assistant Program
St. Louis Park, MN
Phlebotomy certificate June, 2005
Rich East High School
Park Forest, IL
Additional Information:
President of DECA class and recievced U.S. Achievement Academy 2001 National Award.
Reference:
Duncan York 952-943-4000
Erik Mendoza 813-312-6830
Candidate Contact Information:
| Name: natassia travis |
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| Street: - |
Phone: |
| City: richfield |
Fax: - |
| State: - |
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| Zip: - |
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