Clerical and Administrative Resume

Desired Industry: Clerical/General Office	SpiderID: 15805
Desired Job Location: Antelope, California	Date Posted: 9/24/2007
Type of Position: Full-Time Permanent	Availability Date: 9/25/2007
Desired Wage: 42000.00
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Bachelors	Willing to Relocate: No

Objective:
Experienced administrative assistant with over 16 years of experience. Extensive call center, computer, web design, accounting, management and project management background. Over two years of insurance experience both as an insurance agent and branch office administrator. High sense of urgency along with driving results.

Experience:
BANKERS LIFE AND CASUALTY COMPANY
Licensed Insurance Agent 12/2004 – 02/2007
Branch Office Admininstrator
Responsible for maintaining client files, processing business which included but not limited to ordering medical records and lab work, answering agent questions, working directly with the Branch Manager.

TELE-DIRECT CALL CENTERS
Leading edge telecommunications and e-commerce company providing services for various nationwide organizations as well as public broadcasting stations.

WEB PROGRAMMER 04/2000 – 01/2005
Responsible for programming internal web pages that are used when processing orders, messages, and calls.
• Designed Loan-By-Phone marketing tool to capture applicant information that the client needs to process application.
• Created Property Management marketing tool that captures tenant information which helps determine what steps, if any, need to be taken based on information provided by the client. This tool is used to gather pertinent information from a potential tenant that will allow clients to pre-qualify them.
• Developed PBS Pledge Processing tool for pledge drives which included real time reporting, revenue analysis, premium updates and pledge summaries.
• Developed Procedure Manual and filing system for all PBS stations.
• Developed specialized intranet site module that may be used for any public broadcasting station.
• Project Management including design, task management, weekly meeting agendas, task organization, and task scheduling.
• Training and mentoring junior programmer

ACCOUNTING MANAGER/ADMINISTRATIVE ASSISTANT 04/1990 – 04/2000
Responsible for Accounts Receivables, Accounts Payable, Human Resources, Payroll, Employee Benefits, Billing, Collections and preparing Month End Financial Reports.
• Developed Accounting Procedural Manual that helped to streamline the accounting process and save time and money during the accounting cycle
• Designed Internal Management Reports that helped with corporate financial and staffing decisions.
• Developed Collection Procedures that allowed company to decrease Accounts Receivable by 45% within 3 months.
• Worked closely with Accountant to prepare financial statement
• Maintained employee files
• Processed Payroll
• I-9 verification
• 1099 Preparation

Education:
CALIFORNIA STATE UNIVERSITY, SACRAMENTO 1996
BACHELOR OF SCIENCE BUSINESS ADMINISTRATION AND ACCOUNTING

Skills:
Applications: Microsoft Front Page, Access, Excel, Word, Power Point, Visio, and Outlook; Quickbooks, Quickbooks Pro, 10-key by touch, multiline phones
10-Key: 8,000 to 13,000 KPM
Typing: 40 to 60 WPM

Reference:
Gene Heise, Field Trainer 916-548-8604
Tom Coshow, CEO 916-348-3000
John Dukes 916-599-3535

Candidate Contact Information:

Name: Danita Moon
Street: -	Phone: 916-334-0499
City: Antelope	Fax: -
State: California
Zip: -
Web Site: