Strategic Planner / Business Process (Re)Engineer / Management Consultant Resume

Desired Industry: Business/Management	SpiderID: 15732
Desired Job Location: Frederick, Maryland	Date Posted: 9/20/2007
Type of Position: Full-Time Permanent	Availability Date: 10/15/07
Desired Wage: 115,000
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Bachelors	Willing to Relocate: No

Objective:
• To work in a cleared or uncleared environment as an internal or external management consultant / trusted advisor, assisting with or leading strategic planning, business process (re)engineering, and/or facilitative initiatives
• To work in the Frederick/Hagerstown, MD; Martinsburg, WV; or Winchester/Leesburg, VA geographical locations

Experience:
Booz Allen Hamilton
01/2006 – Current
Associate, III
Led efforts to map/assess decentralized Intel client software acquisition/management processes. Recommended centralized end-to-end information technology asset management (ITAM) process, to include hardware process for economy of scale. Also, recommended the facilitation of key process stakeholders to develop strategic plans to implement/manage the new process.

Developed white paper and coordinated project plan/schedule for combined Intel client and multi-contractor based project to address tactical software acquisition/management needs. These recommendations extended the support provided to the client by $300K. Currently serving as the team lead and providing oversight of project initiatives to assure timely delivery of quality deliverables.

Proactively facilitated Intel client Branch Chief into understanding the need for and developing a strategic plan to determine and communicate the branch’s scope to integrate hardware/software procurement functions and leverage economies of scale.

Leveraged subject matter experts (SMEs) and clients from previous engagements to coordinate efforts and share knowledge across the Intel community, providing best value to the client.

Based on strong customer relationships from prior engagements, was strategically selected as a team member to analyze/consolidate policy/segment information, interview internal/external contacts to collect interactive sharing data, determine most appropriate applications for a future pilot, and provide quality assurance.

Designed and facilitated internal and external team workshops to increase group effectiveness and interactions.

Award/Honor
• Team Appreciation Award for identifying the need for documentation control and taking initiative to educate team on use of PVCS Version Manager and iShare and for close team coordination in developing quality deliverables

SRA / Touchstone Consulting Group
07/2004 – 01/2006
Principal Consultant
Assisted Intel/DoD executive clients in developing and sharing their vision, strategic plan, and associated implementation plan to focus activities in support of their strategic goals; identifying, defining, streamlining, allocating, and sharing their core mission and functions for increased efficiency; and strategically reorganizing their organizational areas of responsibility to better support their mission.

Using the Team-Based Organization Performance (TBOP) Model, assisted Intel executive clients in identifying and addressing barriers to operating as a high performing team.

Through the authoring of white papers and proposals, demonstrated Touchstone’s ability to understand and address client problems leading to $1.1 million in Intel client contract wins.

Authored a best of breed strategic transformation framework/methodology for use across Touchstone endeavors. This methodology was successfully executed in multiple engagements.

Keane Federal Systems
09/2003 – 07/2004
Principal Consultant
Analyzed/streamlined business process reengineering (BPR) methodologies to create a best of breed framework/methodology for application on an Intel client engagement. Analyzed current business processes, created process flow charts to depict current flow, and identified opportunities for improvement.

Facilitated Keane management consultation sessions to develop business process improvement action plans.

Computer Sciences Corporation (CSC)
07/1993 – 09/2003
Process Improvement Coordinator, Community of Interest Leader, Internal Auditor, Configuration Manager
As a process improvement coordinator, led an effort that successfully achieved Level 2 of the People CMM. Drove for corporate-wide institutionalization of People CMM practices. Began leading efforts toward Level 3; established a foundation of basic workforce practices to develop the workforce and eliminate problems that hinder work performance; coordinated project and HR process improvement efforts; and created/maintained a Microsoft Access training database to track training requirements.

As a leader of worldwide communities of interest (COIs), created, maintained, and led a COI that served as an umbrella for all CSC process improvement methodologies/models where process improvement experts offer advice to the various projects/organizations based on their unique requirements. The other COI shared best practices and approaches, assets, and people involved in trying to achieve the SEI People CMM levels of maturity.

As an internal auditor, audited internal processes and provided recommendations to management for improving the economy and efficiency of operations. Created and maintained the project Quality Control Plan.

As a Configuration Manager, led efforts that successfully achieved International Organization for Standardization (ISO) certification, performed an internal ISO audit to prepare for an actual ISO audit, and delivered software to the test team and operations at NASA's Goddard Space Flight Center. Developed/managed Quality Management System and Communications Lotus Notes databases, quality records, configuration files/directories, change request system and web site, and project standards/procedures.

Awards/Honors
• National Management Association (NMA) Certificate of Achievement for outstanding work with the People CMM
• Team Achievement Award for outstanding performance as a member of the People CMM Assessment Team
• Certificate of Appreciation for contributions to the successful acquisition of the National Flood Insurance Program (NFIP)
• Employee of the Quarter
• Nominated for two President’s Excellence Awards

Prince George’s County Public Schools
08/1992 – 02/1997
High School Mathematics Instructor
Incorporated various advanced technological, cooperative learning, and manipulative techniques to teach Basic Mathematics, Algebra I, Geometry, Algebra II, and Trigonometry.

Represented the mathematics department on the School-Based Management Council and the Faculty Advisory Committee; coached junior varsity volleyball; sponsored the Beta Club and Sophomore Class; and instructed résumé-writing under the Carl Perkins Act.

Awards/Honors
• Beyond the Call of Duty Award
• Award for Outstanding and Dedicated Service

Education:
Bachelor of Science Indiana University of PA Mathematics Education 12/1991
N/A University of MD University College Accounting 1999
N/A Institute for Internal Auditors Auditing 1999
N/A Carnegie Mellon University Software Engineering Institute Capability Maturity Model – CMMI and People CMM 1999-2000

Skills:
Benchmarking
Business Process (Re)Engineering (BPR)
Change Management
Documentation Authoring/Editing
Enterprise Transformation
Human Capital (People CMM)
Integrated Capability Maturity Model (CMMI)
International Org. for Standardization (ISO)
Knowledge Management
Methodology Development/Implementation
Organizational Analysis/Design
Project Implementation
Project Management/Scheduling
Requirements Analysis
Strategic Communications
Strategic Planning
Survey Development and Analysis
Training Development
Workforce Planning

Reference:
Joseph Bonsignore - Booz Allen Hamilton - 443.254.5779

Chris Granger - Computer Sciences Corporation (CSC) - 301.918.1469

Mike Kaminsky - Accenture / George Group - 703.819.2387

John Bly - Air Force - 410.257.0708

Elise Bell - Optimal Velocity Solutions (Recruiter) - 301.549.4977

Candidate Contact Information:

Name: Renee Gray
Street:	Phone: 240.731.1132
City: Rohrersville	Fax: 301.432.8293
State: Maryland
Zip: 21779
Web Site: