Customer Service And Call Center Agent Resume

Desired Industry: Customer Service/Technical Support	SpiderID: 15681
Desired Job Location: Detroit, Michigan	Date Posted: 9/18/2007
Type of Position: Full-Time Permanent	Availability Date: 09/25/2007
Desired Wage: 12.00
	U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience	Willing to Travel: Yes, 25-50%
Highest Degree Attained: High School/Equivalent	Willing to Relocate: No

Objective:
To obtain a position where my skills and experience will ensure company goals and objectives are being met.

Experience:
STEPHANIE L. HUGHLEY
5797 McClellan
Detroit, MI 48213

313-718-9416 313-579-0014

OBJECTIVE

To obtain a position where my skills and experience will ensure company goals and objectives are being met.

EXPERIENCE
Banctel.Com Clawson MI
Call Center Agent February 2006 to February 2007

• Contacted clients interested in purchasing and/or refinancing residential properties.
• Verified property information and transferred client to lending specialist.
• Consistently met or exceeded sales goals.

Michigan First Credit Union Detroit MI
Member Sales Representative December 2001 to April 2004

• Opened accounts, explained and processed investments.
• Typed account information obtained from customers on record card and form.
• Helped customers complete loan applications and answered questions.
• Researched and recommended credit union products and loans.
• Consistently met or exceeded sales goals.

MGM Grand Casino Detroit MI
Slot Change Attendant July 1999 to February 2001

• Assisted subordinates and supervisors in identifying and resolving problems.
• Described types of games available to passing public to attract customers.
• Distributed gaming tokens to guests.
• Responsible for receiving and filing monetary orders.

American Red Cross Detroit MI
Call Center Agent July 1998 to April 1999

• Developed list of prospective donor groups by using organizational, professional and industrial listings. Maintained consistent record of blood donation appointments.
• Contacted donor groups to explain the requirements and benefits of participation in blood donor program.

EDUCATION
Midwest Career Institute Detroit MI
Business Certificate

REFRENCES

Available upon request

Education:
Midwest Career Institute Detroit MI
Business Certificate

Skills:
I'm a self starter and I have the abilty to solve problems both accurately and logically. Communicate facts clearly both orally and written. I listen actively and attentively.I have knowledge of various computer programs.

Candidate Contact Information:

Name: Stephanie Hughley
Street:	Phone: 313-718-9416
City: Detroit	Fax: -
State: -
Zip: 48213
Web Site: