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| Desired Industry: Management |
SpiderID: 15328 |
| Desired Job Location: Columbus, Ohio |
Date Posted: 9/5/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: 10/01/2007 |
| Desired Wage: 55000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Masters |
Willing to Relocate: No |
Objective:
A management position in which to utilize my acquired skills in sales, account management, customer relations, administration and personnel management. As well as, proven experiences in vendor relations, contract negotiation, initiating change and managing cross-functional teams.
Experience:
Penske Truck Leasing 8/2005 - Present
District Controller
In charge of a six person clerical staff that is responsible for all accounts receivable and payable functions for a $50M commercial and lease rental business. Charged with the constant assessment and improvement of all financial functions. Produce and implement training tools. Responsibilities include:
* Manage s six person clerical staff in four branch locations responsible for all licensing, inventory tracking and accounts receivable and payable activity for a $50 million annual leasing District
* Charged with researching operational inefficiencies and improving processes that cause them
* Oversee consistent adoption and implementation of new processes throughout all District locations
* Solve customer service issues as they arise by collecting data and implementing the best resolution
* Manage relationships between all core businesses including administration, sales, rental and maintenance
* Insure that information is distributed from a corporate level throughout the District in a consistent manner
* Reduced daily receivable exposure by 35% over a two year period
* Increased measurable financial results by 42% improving regional DFE (District Financial Efficiencies) rankings from 52 to 6 over a two year period
Rental Representative 5/2003 - 8/2005
Key member of a 5-person rental team responsible for the daily operations of the sixth largest commercial branch in North America. Consistently, ranked number one in lead generation and inbound call excellence. Responsibilities included:
* Build commercial rental base through active selling and cold-call programs
* Maintain daily communication with commercial customers at the point of transaction
* Responsible for solving customer service issues
* Exceed inbound sales excellence standards
* Manage daily operations for local truck rental agent outlets
Enterprise Rent-A-Car, Columbus, OH 2/2002 - 5/2003
Branch Corporate Accounts Manager
Working for the largest consumer car rental company in the world established myself as a key team member in the role of trainee and progressing to the position of Branch Corporate Accounts Representative. Consistently met and exceeded goals in the areas of customer service, problem solving and sales. Responsibilities included:
* Assisted in the development and execution of branch corporate account marketing, sales and promotional tactics
* Managed relationships with 37 accounts increasing branch sales by $9K and total number of accounts by (20%)
* Researched and analyzed data from monthly accounts summary seeking avenues to increase corporate sales
* Monitored the execution of account specific terms and served as liaison to regional account manager
Management Trainee 5/2001 - 2/2002
* Relayed extensive product and policy information to customers in a written and oral manner
* Facilitated communication between insurance companies, automotive body shops and car renters
Education:
RADFORD UNIVERSITY. Radford, Virginia
Master of Science - Corporate Communications - 12/2000 - 3.63 GPA
VIRGINIA TECH. Blacksburg, Virginia
Bachelor of Arts - Communication Studies/ Business Marketing - 12/1998 - Lucille Bonner Scholarship
Skills:
Excellent communication skills, both written and oral
Excellent problem solving skills
Marketing campaign development and execution
Eight years customer service and sales experience
Corporate account management
Cross-functional team participation and leadership
Project management
Personnel management
Vendor contract negotiations
Training and development
Candidate Contact Information:
| Name: Michael Edwards |
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| Street: - |
Phone: 614-580-7024 |
| City: Columbus |
Fax: - |
| State: Ohio |
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| Zip: 43035 |
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| Web Site: |
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