Help Desk/Computer Operator Resume
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| Desired Industry: Information Technology |
SpiderID: 1520 |
| Desired Job Location: Tampa, Florida |
Date Posted: 12/2/2004 |
| Type of Position: Full-Time Permanent |
Availability Date: 12/2/2004 |
| Desired Wage: 20000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Other |
Willing to Relocate: Yes |
Objective:
A Help Desk or Computer Operator Position with a growing and progressive company where I can apply my hardware and software knowledge to improve system efficiency and operations.
Experience:
Paul Swift
4557 Linwood Street Sarasota Florida, 34232
Phone (941) 341-9837
Email pswift3145@worldnet.att.net
OBJECTIVE:
A Help Desk or Computer Operator Position with a growing and progressive company where I can apply my hardware and software knowledge to improve system efficiency and operations.
SUMMARY OF QUALIFICATIONS:
· A highly motivated professional with extensive software maintenance, computer operations and help desk experience in a wide variety of customer service focused environments.
· Exceptional interpersonal abilities. Develops highly productive working relationships with customers, subordinates, peers, and upper management.
· A goal-oriented team player is talented in effectively communicating with individuals from diverse areas of the business to achieve superior results.
· Excellent analytic and problem solving skills. Has a demonstrated record of finding creative solutions to complex, multi-dimensional problems and obstacles.
EQUIPMENT KNOWLEDGE:
Central Processing Hardware: IBM 3090, 3081, 43XX, 370/168/370/158, Amdhal 5990, Mainframes: System 38 IBM 9370 IBM 9000 series, Vax/VMS , IBM 3705 and 3725 FEP's supporting NCP.
Software: Windows NT, Windows XP, Windows 2000, Windows 98, Windows 95 Windows 3.1 and 3.11, Microsoft Office Suite, WordPerfect 5.1 and 6.0,Netscape 2.0,Lotus 123 and Lotus 97,Netview, Extra
Communications Hardware: IBM 3274 Controllers supporting IBM 3278 Terminals, IBM 101,3732,3276,8775,3777,3277, and 3290 to include various PC terminal IBM, AST, HP, etc.
Education:
AmeriTrain – 1997 - Certified Network Administrator
Maxwell Institute – 1981 – Certificate in Computer Programming
Vocational Technical School – 1966 - Associates Degree in Data Processing
Skills:
Central Processing Hardware: IBM 3090, 3081, 43XX, 370/168/370/158, Amdhal 5990, Mainframes: System 38 IBM 9370 IBM 9000 series, Vax/VMS , IBM 3705 and 3725 FEP's supporting NCP.
Software: Windows NT, Windows XP, Windows 2000, Windows 98, Windows 95 Windows 3.1 and 3.11, Microsoft Office Suite, WordPerfect 5.1 and 6.0,Netscape 2.0,Lotus 123 and Lotus 97,Netview, Extra
Communications Hardware: IBM 3274 Controllers supporting IBM 3278 Terminals, IBM 101,3732,3276,8775,3777,3277, and 3290 to include various PC terminal IBM, AST, HP, etc.
Subsystems Applications: DOS/VSE, OS/MVS/XA/JES/JES2, VM, CICS, TSO, VTAM, IMS, NCCF, NPDA, NPM, SNA, RJE, SPF, IDMS, TMS, CMS, UCC7, UCC11, OMEGAMON, ROSCOE, NETVIEW,IPL, JCL, ICCF, RACF, CA7,CA11 and ZEKE scheduling packages.
Networks: Have worked with NOVELL and Netware Software, and TCP/IP installation.
Additional Information:
· A highly motivated professional with extensive software maintenance, computer operations and help desk experience in a wide variety of customer service focused environments.
· Exceptional interpersonal abilities. Develops highly productive working relationships with customers, subordinates, peers, and upper management.
· A goal-oriented team player is talented in effectively communicating with individuals from diverse areas of the business to achieve superior results.
· Excellent analytic and problem solving skills. Has a demonstrated record of finding creative solutions to complex, multi-dimensional problems and obstacles.
Reference:
Mr. Willia, Walton 610-644-7800 ext. 2345 after 11 a.m. eastern time.
Mr. Chet Zadawski 610-275-6480
Fidelity Mutual 610-964-7382
Candidate Contact Information:
| Name: Paul Swift |
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| Street: - |
Phone: 941-341-9837 |
| City: Sarasota |
Fax: - |
| State: Florida |
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| Zip: 34232 |
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| Web Site: |
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