Help Desk, Customer Service, Adm Assist - Information Technology Resum
Help Desk, Customer Service, Adm Assist - Information Technology Resum
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Help Desk, Customer Service, Adm Assist Resume


Desired Industry: Information Technology SpiderID: 15181
Desired Job Location: Leesburg, Virginia Date Posted: 8/29/2007
Type of Position: Full-Time Permanent Availability Date: 08/30/2007
Desired Wage: 30000
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel: Yes, More Than 75%
Highest Degree Attained: Bachelors Willing to Relocate: Yes


Objective:
Looking for a permanent full time positio.
I am equally at home working by myself on a project, or working with and helping others


Experience:
December, 1999 to May 2007
Dept of Information Technology Loudoun County
Leesburg, VA
- Troubleshooting and solving a wide varietyof problems from county employees
- Reinstalled additional printers, re-mapped drives as necessary,
- Reinstalled errant applications,and ensured system integrity
- Followed up, and made sure the problem had been resolved to the user’s satisfaction.

1990 - 1999
Lucent Technologies
Contractor
Oakton, Virginia
This was my longest assignment in a number of temp jobs
Created excel spreadsheets, maintaining the links and generating reports
-Created various letters as required by senior staff

1988-1989
Heritage Reporting Corp
Court Reporter
1220 L St., NW, St 600
-Record, Transcribe Federal Court Hearings
-As a Notary, swore oaths as required

1988-1989
American Mining Congress
1920 N Street, NW
Washington, DC
Lead Typesetter
-Typeset Monthly magazine, yearly program journals, and various periodicals
-Designed script files allowing direct conversions from written articles to typeset format

1980-1988
Lunar & Planetary Instituted
Lead Typesetter
3303 NASA Rd. 1
Clear Lake City, TX
·Designed script files to allow direct conversion of highly technical scientific documents for textbooks.·
-Compiled two 800-page scientific journals a year.
-Typeset monthly technical articles for scientific journals.·
-Typeset quarterly reviews


Education:
1998
Oracle Relational Database
I.T.T. - Tysons Corner, VA
- Completed Oracle Relational Database Fundamentals course (1998)
- Designed a number of databases for class work.

1976
B.A. Psychology
George Washington University
Washington, DC
- Bachelor’s degree in psychology.


Skills:
Familiarity with Computers, Hardware and Software, MS Office, Type 90 wpm


Additional Information:
I listed "Information Technology" as my desired industry only because "ALL" was not an option


Reference:
Available upon request.


Candidate Contact Information:
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