|
|
|
|
| Desired Industry: Information Technology |
SpiderID: 14803 |
| Desired Job Location: Denver, Colorado |
Date Posted: 8/17/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: |
| Desired Wage: 90000 |
|
|
U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Masters |
Willing to Relocate: No |
Objective:
A highly experienced IT/ Operations professional with progressive, comprehensive strategic planning, product development and implementation, seeking a position in Product/ Project Management where these skills will add similar or greater value.
Experience:
ORBITZ/ TRAVELPORT, Centennial, CO 2006 - 2007
PRODUCT MANAGER. 5/06 – 3/07
Core member of transition team tasked with upgrading and implementing Web-based booking engine formerly used solely by IBM to new application to be used by both IBM and agency resellers. Coordinating the release of bug-fixes and Change Requests with end user (IBM) and Travelport development team. Conduct pre-release unit tests to ensure proper functionality for several international sites. Communicate with IBM (client), American Express (fulfillment agency) and internal development to ensure releases and new international site implementations are meeting expectations of client. Subject Matter Expert for meetings with clients, and next-release development teams.
* Lead translation effort in the scoping, testing and implementation of the Travelport travel site for IBM-France.
* Secure customer verification & sign-off delivery.
* Gave functional direction to developers in the fulfillment of Change Requests from IBM.
* Work with internal Galileo teams for enhancements to core systems that will support IBM booking site.
* Review GDS enhancements to assess impacts to product.
* Research and solution enhancement request with Galileo & development.
* Create & distribute product release bulletins.
* Document features & enhancements in monthly releases.
* Provide written directions for activation of new features.
* Trouble-shoot anomalous occurrences, and develop resolution approach with developers, client and product team.
TQ3NAVIGANT/ SATOTRAVEL, Englewood, CO - 2003 – 2006
PRODUCT MANAGER (Promoted), 6/05 –4/06
Provided industry expertise in the development and deployment a web-based profile management platform developed to consolidate and standardize 3 million disparate profiles among 8500 corporate clients. Develop and manage cross-functional plan for design, development and migration of new clients to platform. Develop and deliver detailed product requirements and specifications. Work day-to-day with the development team to determine and execute product specifications. Systematically gather client feedback to incorporate into products. Manage beta programs. Superior ability to set priorities, drive decisions, and achieve closure.
* Key member in strategic planning meetings to develop effective solutions, and provide on-site follow-up to ensure milestones and goals met for internal agency and external corporate client needs.
* Prioritize issues and enhancements for development team address.
* Interviewed and hired staff for NetProfile.
* Coordinated custom solutions for clients with development staff to ensure customer satisfaction.
* Determined priority of upgrades and enhancements in conjunction with developers to provide greatest utilization of limited resources.
* Coordinated, negotiated and approved the development of an XML, custom data-migration tool used to import unstructured, “dirty” data from the Sabre Reservations system to NetProfile with outside vendor (Ascential).
* Developed test cases, managed testing, and was SME in determining if Acceptance Criteria was met for extraction tool by Ascential.
* Evolved NetProfile product to maximize profile space utilization, accommodate evolving back-office needs and ensure data integrity.
BUSINESS ANALYST (Promoted), 8/03 – 6/05
Develop and deliver functional, technical and marketing requirements of various technology-oriented initiatives, including proprietary web-based profile application. Responsible for project management and “point” QA/analysis activities for several internal automation efforts as well as specialized tools/programs for corporate client customer base.
* Analyzed competitors’ profile management tools for strategic placement.
* Researched and designed processes by which unstructured data will be migrated onto new web-based, online platforms.
* Analyzed various GDSs (Worldspan, Apollo and Sabre) in the development of NetProfile to establish the lowest common denominator for each, so that NetProfile could accommodate all systems.
* Created and modified Regular Expressions for NetProfile to ensure data integrity.
* Aid in the testing of the new application from a functional perspective. Make recommendations as to enhancements and bugs needing to be resolved.
* Used Mercury Interactive suite (e.g. WinRunner, QC, etc), as well as MS SharePoint to lead Quality Assurance efforts in running smoke, unit and regression tests on proprietary software.
TQ3NAVIGANT/ SATOTRAVEL, Sterling, VA - 1997 – 2002
FUNCTIONAL ANALYST (Promoted), 8/99 – 5/02
Project managed critical travel management implementations contributing to the retention of US Navy Contract. Met with senior and mid-level management, vendor representatives, developers and operations personnel to identify project scope, formulate implementation plans, test systems, and provide for future growth abilities. Motivated and empowered project personnel, managed resources, and authored timelines to meet deadlines.
* Project managed development of customized interface to successfully allow US Navy’s accounting software to transfer encrypted data into Sabre Central Reservation System.
* Coordinated beta testing effort for Navy Interface at Norfolk Navy Base.
* Lead implementation of Navy Interface at various Navy bases throughout the country, including; Pensacola, Pearl Harbor, Norfolk, San Diego, and Groton.
* Project Lead during development, implementation and testing of interface allowing data transfer for Gelco’s Travel Manager Software directly into Sabre via FTP and custom interface for client HUD.
* Research and facilitated agent focus groups to gain understanding of their business needs in developing Sabre Interface.
* Developed, tested and implemented variety of custom software solutions for internal business utilization, and provided technical expertise for the interaction of several GDSs and with various off the shelf and customized applications.
* Managed development of variety of tools, including Interactive WorldFiles for Worldspan, Aqua 2000.
* Authored functional specifications and business requirements, and project overviews, and tested several ResByWeb applications to assist end users.
Education:
MS, COMPUTER INFORMATION TECHNOLOGY, Regis University, Denver, Colorado - 2006
MBA, University of Phoenix, Phoenix, Arizona - 1997
BA, COMMUNICATIONS RHETORICAL STUDIES/ JOURNALISM, Marquette University, Milwaukee, Wisconsin - 1989
Affiliations:
PROJECT MANAGEMENT PROFESSIONAL (PMP) - Certified 2004
Skills:
* Results-oriented product manager with proven initiative, resourcefulness and analytical/ decision making abilities.
* Thirteen-plus years in a variety of operations and IT positions.
* Strong understanding of Operations, Marketing and Information Technology processes/synergies.
* Capable of communicating effectively with developers, associates, clients and management.
* Masters degrees in Business AND Information Technology.
Candidate Contact Information:
This candidate has chosen not to make contact information available on this page.
Click "Contact Candidate" to send this candidate a response. |
|
|
|
|
|