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Regional / District / Sales Manager Resume
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| Desired Industry: Banking/Mortgage |
SpiderID: 14626 |
| Desired Job Location: Denver, Colorado |
Date Posted: 8/10/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: 10/01/2007 |
| Desired Wage: 150000 + |
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U.S. Work Authorization: Yes |
| Job Level: Management (Manager, Director) |
Willing to Travel: Yes, Less Than 25% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Yes |
Experience:
H&R Block Mortgage (Division of Option One) District Center Sales Manager 09/02 - Present
Key member of the sales management team with the Retail Lending Division. In charge of client retention for all loan types. Required to grow a team on a continuous basis with a proactive mentality in the ever changing mortgage industry. Oversee Processors and Funders to streamline the loans path from open to close.
Operations - Developed an internal team system for loan packaging and submission, that helped promote a proactive process as opposed to the former reactive system. Increased volume drastically and reduced processing/underwriting stress and overtime. Improved turn times for funding loans as well as improving customer service and retention. Participated on a variety of elected committees that have been responsible for developing better processes, creating departmental efficiencies, and implementing new technological advances, company wide.
Sales - Hired, trained and developed internal sales force. This included helping sales structure loans, training on rates matrices as well as guidelines and sales approach. Traveled throughout the US and Canada to participate in seminars held concerning mortgage sales strategy and the art of relationship sales. Adept at monitoring and analyzing financial reports.
Ditech Senior Loan Officer / Processor 04/99 – 08/02
Responsible for maintaining a pipeline of 50 – 100 loans monthly. Handled document preparation, as well as title and appraisal reviews. Direct contact with borrowers with a focus on acquiring referral business through positive customer experience. Motivating vendors to exceed expectations. Responsible for achieving corporate funding goals. Driven to maximize customer satisfaction through rapport-building while proposing and selling loan benefits. Required working knowledge of current loan products and nationwide compliance regulations, to stay competitive.
Pacific Shore Funding Sales Manager - Loan Review Department 11/98 - 04/99
Reviewed all loans within the company that had not closed by reason of decline or cancellation. Re-worked and re-sold the current products and closed loans to save the company an average of $750k in loans per month otherwise lost. Coordinated the loan process from initial application to final funding. Supervised a team of 5 loan officers that helped improve company profits by minimizing customer run-off.
First Plus Direct Sales Manager 03/98 – 11/98
Motivated and trained staff of over 40 loan officers. Utilized daily production reports and monitoring software to manage individual employee’s performance. Offered group and individual training in areas of sales, compliance regulations, and computer operations. Raised team revenue and production to be in the top 3 of 20 sales teams in the company. Had the most team members to be funding over $1.5 million each, per month.
Pacific Shore Funding Senior Loan Officer 06/97 – 03/98
Responsible for taking incoming calls and discovering clients needs. Informed prospective clients of available loan programs, terms, benefits, rates, conditions, etc. Performed pre-underwriting of prospective applications. Ordered and reviewed title policies, appraisals and pay-off demands. Gained experience in all mortgage products.
Unicor Funding Second Mortgage Specialist 05/95 – 06/97
My introduction to the mortgage industry. Hired on as an assistant, and within 60 days, was promoted to a Loan Officer. Within 3 months of my promotion, I was one of the Top Selling agents, able to provide customers with superior service, and bringing in the most referrals in the companies history.
REFERRALS AVAILABLE UPON REQUEST
Education:
San Diego State University
Additional Information:
Mortgage Banker with over 12 years of experience and a solid background in both sales and operations for retail mortgage lending. I am a strategic thinker with the ability to provide vision and develop teams or groups to successfully execute goals and initiatives. My analytical skills have shown through my proven track record of increasing volume and improving the flow of loans from submission to funding. I can be defined me as a Results-Oriented Manager with the ability to “energize” a company, leading by example.
Candidate Contact Information:
| Name: Chad Sathoff |
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| Street: - |
Phone: 714-457-6566 |
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Fax: - |
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