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Operations, Human Resources, Marketing, Customer Service Resume
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| Desired Industry: Customer Service/Technical Support |
SpiderID: 14362 |
| Desired Job Location: Wichita, Kansas |
Date Posted: 7/30/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: 08/15/2007 |
| Desired Wage: 38,000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: Yes, 25-50% |
| Highest Degree Attained: Other |
Willing to Relocate: Yes |
Objective:
A position with growth potential in a customer-focused, team-oriented company
Experience:
Branch Manager, Merry Maids
June 2005-Present
Wichita, KS
Doubled customer retention through transformation of culture
Increased sales and improved mix percentage by redeveloping training
Managed sales, administrative and service staff
Realtor, J.P. Weigand
March 2004-August 2004
Wichita, KS
Worked and marketed numerous open houses
Customer Service
Assistant Store Manager,
Office Depot June 1995-March 2004
Wichita, KS
Improved customer service index 25%
Managed 30 employees
Served as operations, sales and merchandising manager
Increased sales by implementing new procedures and education
Community involvement creating presence within the market
Decreased turnover 15% by increasing accountability and training
Education:
Associate of Arts,
Business Administration May 2005
Cowley County Community College Arkansas City, KS
Skills:
Payroll processing
Sales and sales management
Training
Accounts receivable/accounts payable
Problem resolution
Six Sigma (Green and Yellow Belt)
Real estate
Customer relations
Communication
Management (Operations and Human Resources)
Additional Information:
Microsoft Office (Word, Excel, Power Point, Outlook)
J. D. Edwards (Financial Management Software)
Right Now (Sales and Customer Service Management Software)
People Soft (Human Resource Management Software)
Internet Explorer (Internet Software)
Tempo Soft (Scheduling Software)
Candidate Contact Information:
| Name: Gregory Butler |
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| Street: |
Phone: 316-833-0178 |
| City: Wichita |
Fax: - |
| State: Kansas |
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| Zip: 67212 |
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| Web Site: |
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