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| Desired Industry: Customer Service/Technical Support |
SpiderID: 14339 |
| Desired Job Location: Fayetteville, North Carolina |
Date Posted: 7/30/2007 |
| Type of Position: Full-Time Permanent |
Availability Date: As Soon As Possible |
| Desired Wage: 25,000 a year |
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U.S. Work Authorization: Yes |
| Job Level: New Grad/Entry Level |
Willing to Travel: Yes, More Than 75% |
| Highest Degree Attained: Bachelors |
Willing to Relocate: Yes |
Objective:
Assertive professional with exceptional customer service experience, seeking a challenging position that will allow me to utilize my skills and abilities that I have gained through work and education to help a growing company attain its goals and objectives.
Experience:
Sales Floor Representative, Kohl’s Department Store, Fayetteville, NC, July 2005 – Present
· Efficiently answer customer questions and complaints
· Assist with restocking inventory
· Accurately handle cash transactions and balance cash drawer
Internship, Marketing C-SPAN, Washington, DC, September 2006- December 2006
· Distributed and assembled press releases and newsletters to radio stations making them aware of our upcoming bus tours in there area
· Assisted the marketing relations department in coordinating the events for the bus tours in conjunction with the visiting city’s cable affiliate marketing department
· Database management and record keeping responsibilities to include sending out major weekly alerts regarding the upcoming tapings and the latest happening at C-SPAN and keeping record of all weekly alerts communicated for future distributions as needed
· Prepared all expense reports and tracked all expense reporting for the marketing relations team
Sales Floor Representative, Target, Fayetteville, NC, August 2004 – July 2005
· Assisted stock floor manager with restocking inventory
· Received and answered customer questions in a timely manner
· Assisted with light maintenance and cleaning
Sales Representative, Vector Marketing Corp, Fayetteville, NC, August 2004 – December 2004
· Delivered sales presentations to potential customers
· Created and closed sales orders effectively
· Assisted clients with follow-up questions and sales of new products
· Exceeded sales quotas consistently
Cashier, KMART, Lumberton, NC, October 2002 – August 2004
· Provided excellent customer service to patrons as they entered the store
· Handled cash intake
· Assisted the department manager of garden and electronics with restocking and helping customers
Cashier, Cinema 4 Theater, Lumberton, NC, January 2002 – July 2002
· Collected money from customers at the ticket booth
· Answered customer questions and complaints
· Reconciled cash register at the end of the shift
Clerical Assistant, Robeson County Housing, Lumberton, NC, June 2002 – August 2002
· Assisted housing staff
· Received and answered calls using a multi-line telephone system
· Sorted incoming and outgoing mail
· Filed folders in filing cabinet accurately
· Typed and entered data into the computer system efficiently
Education:
Fayetteville State University, Fayetteville, NC
Bachelor of Arts in Speech and Theater / concentration: Communications, May 2007
Reference:
Vivan Pasiley (910)628-7770
Charlotte Hemestead (910)739-2261
Sandra Rogers (910)740-0607
Candidate Contact Information:
| Name: Jessica Knowlin |
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| Street: |
Phone: (910) 474-7356 (910)674-4256 |
| City: Lumberton |
Fax: - |
| State: North Carolina |
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| Zip: 28358 |
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| Web Site: |
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